The waffle maker works well. However, the problem the flimsy plastic closure breaks easily- after you poor the batter you lock the closure to flip- if too much batter is poured and batter expands the clip breaks. I emailed customer service and received a replacement immediately. Now I'm afraid of same happening again so really watching how much batter goes in. And the light to flip maker seem too long and I have to put on timer.

Don't buy this. The metal coating came off on my waffle...although after the first waffle no others released from the made it off the mold no others did. Just had plate of ripped up waffles and lots of crumbs. I followed the directions to a T, and still destroyed each waffle. I used a rubber spatula to try to pry them out, and noticed the waffle pieces and metal flakes on them. NOOOOPE I just wasted my money on this piece of crap, you don't have to.