CuisinartChef's Classic Nonstick Hard Anodized Cookware 13 Piece Cookware Set, Macy's Exclusive
Product details
Web ID: 16229993Do not recommend Cuisinart
Awful product and disappointing customer service from Cuisinart. After only a few years of use, the pots started developing bubbles on the bottom of the cooking surface. Each time I cook, the nonstick coating peels off and ends up in the food. I submitted a warranty claim and provided extensive documentation and information as requested. Despite this, Cuisinart responded that the bubbling in the nonstick coating is considered “normal wear and tear” and would not be covered under warranty. I’m very disappointed with both the product quality and how the issue was handled.
Response from Macy's
We’re very sorry to hear about your experience with the Cuisinart cookware. Peeling and bubbling of the nonstick coating is understandably frustrating, and we regret that your warranty claim was not approved. Normal wear and tear, mis-care, and misuse are not covered under warranty. f you’d like guidance on proper care or available product options, please visit Cuisinart.com
Not induction friendly.
Not suitable for induction cooktop. Returned items next day.
Response from Macy's
We’re sorry to hear the cookware was not compatible with your induction cooktop. Cuisinart offers a variety of cookware lines, including induction-compatible options, that may better suit your needs. We appreciate your feedback and encourage reviewing product specifications before purchase to ensure compatibility.
Non stick pots and pans
It is a good product non stick and I think that will last a long time
Love the Cuisinart
I first want to lodge a complaint about the store's inability to answer the phone. I called approximately 7 times and pressed the same commands each and every time. I think it was 2-4-1. Each time it left me hanging with no connection, so I gave up. I had wanted to inform you of the wonderful service I received in my hunt for the pans. The lady was Indian and I can't remember her name. She was wonderful and so helpful with the selection of the pans. The gentleman who checked me out encouraged me to take out a credit card for a further discount. He was also very helpful. I will be back. (Need to purchase a larger fry pan.)
Cuisinart Chefs Classic Nonstick
This product is top-notch. It lives up to its namebream. Very durable I love it.
JLS
My Grandson loves them, I have a set
Great set and price
Very nice product and works amazing, purchased for my dad and I had to buy a set for me..,
Recommends this product
All the items that I bought from Macys
I like them very much
Recommends this product