CPO-800 Pureprecision 8-Cup Pour-Over Coffee Brewer
Product details
Web ID: 4542188Ratings & Reviews
16 customer images
Great Coffee maker/no replacement carafe
Giving this 1 star because I can't get a replacement Carafe for it. The coffee maker is actually great and makes excellent coffee. Very disappointed that I can't get a replacement carafe. Makes no sense you can buy a complete coffee maker with the same carafe, but they don't offer it alone.
Customer review from cuisinart.com
Response from cuisinart.com
We’re glad to hear you’re enjoying the coffee your machine makes, and we’re sorry for the frustration with finding a replacement carafe. We appreciate your feedback and will share it with our product team as we continually strive to provide convenient solutions for our customers. Thank you for taking the time to share your experience.
Disappointment
The coffee maker is sub par at best and at the peicepoint it should brew outstanding tasting coffee and i have had better brew from a 20 dollar mr coffee maker.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear the coffee didn’t meet your expectations, as every Cuisinart brewer is designed to deliver consistently great flavor. Running a thorough cleaning cycle and ensuring the filter basket is properly seated can often improve brew quality. If you'd like additional support, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket 8900430254.
Buy at your own risk
Loved the machine but we are no longer able to use it as we have a broken carafe and there’s no replacement. Investing in a new one seems like throwing money away.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed the brewer, and we understand how disappointing it can be when a key component is no longer available. We appreciate you letting us know how this impacts your experience, as feedback like yours helps guide future product planning and support. We're sorry this has affected your ability to continue using the machine, and we value you sharing your perspective.
No replacement pot!! Very DISAPPOINTING!
Our favorite coffee maker but there’s no replacement for a broken pot. The machine is still for sale on your website!! The coffee maker is now useless. It’d be a 4 plus rating otherwise. I’ll think twice before buying another cuisinart product.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
never again
We love this coffee maker, perfect size for 2 people. Now that the handle on the carafe has broken and there is no replacement I will not buy another cuisinart product.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your coffee brewer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403566. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
NO REPLACEMENT CARAFE
Great coffee maker till the carafe breaks and the morons dont make a replacement. I will never buy their products again as it's a waste of money
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
NO REPLACEMENT CARAFE
Doesn’t matter how good the machine is if you can’t get a replacement carafe.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart.
Pleasantly Surprised
A friend raved about pour-over coffee, and I decided to try out one of the auto pour-over coffee makers. Although there were many brands out there, I have a few Cuisinart products that are go-tos for me; so, I didn't mind trying this model. First, it's a pretty machine, and it's easy to set up. But the most important thing: The coffee it produces is delicious, and I find myself using less than I used previously while still achieving a delicious, strong coffee. Follow directions and figure out what works for you. It's all very simple. And for the cholesterol conscious (like me), you can use paper filters.
Recommends this product
Customer review from cuisinart.com