At last
I tried other coffee makers and sent them back because they had to many parts take take off and put on before making a pot of coffee, others had coffee all over the counter just trying to pour a cup. I found this model and it was simple to use and it makes a great cup of coffee. I only wish it was a 10 cup instead of 8 but I can live with that. I’ve seen negative reviews about the glass carafe but I haven’t had any issues. Good job Cuisinart.
Customer review from cuisinart.com
Good coffeemaker
I had this same coffeemaker for 3yrs and loved it. Unfortunately, I broke the coffee pot and couldn’t get a replacement. I debated getting an entirely different coffeemaker. I finally went with this one again and it does make excellent coffee. The basket doesn’t fit as well as it did in the old one. The computer screen was glitching when I first turned it on. But I tapped on it and it started working just fine. So I kept it.
Customer review from cuisinart.com
No replacement carafes ??!!
I'm replacing this three+ year old coffee maker which was working perfectly until I unfortunately broke the carafe. I ordered a new one, only to discover that replacement carafes are no longer stocked. Thus I'm not willing to risk using my new purchase. I will return it as soon as it arrives and instead order a Bonavita model. Very disappointed in Cuisinart.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.
Great value
Nice compact and easy to use coffee maker. Excellent value.
Recommends this product
Customer review from cuisinart.com
Great Coffee maker/no replacement carafe
Giving this 1 star because I can't get a replacement Carafe for it. The coffee maker is actually great and makes excellent coffee. Very disappointed that I can't get a replacement carafe. Makes no sense you can buy a complete coffee maker with the same carafe, but they don't offer it alone.
Customer review from cuisinart.com
Response from cuisinart.com
We’re glad to hear you’re enjoying the coffee your machine makes, and we’re sorry for the frustration with finding a replacement carafe. We appreciate your feedback and will share it with our product team as we continually strive to provide convenient solutions for our customers. Thank you for taking the time to share your experience.
Disappointment
The coffee maker is sub par at best and at the peicepoint it should brew outstanding tasting coffee and i have had better brew from a 20 dollar mr coffee maker.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear the coffee didn’t meet your expectations, as every Cuisinart brewer is designed to deliver consistently great flavor. Running a thorough cleaning cycle and ensuring the filter basket is properly seated can often improve brew quality. If you'd like additional support, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket 8900430254.
Buy at your own risk
Loved the machine but we are no longer able to use it as we have a broken carafe and there’s no replacement. Investing in a new one seems like throwing money away.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed the brewer, and we understand how disappointing it can be when a key component is no longer available. We appreciate you letting us know how this impacts your experience, as feedback like yours helps guide future product planning and support. We're sorry this has affected your ability to continue using the machine, and we value you sharing your perspective.
Good coffee. Terrible carafe
Awesome coffee maker but the carafe is terrible and Cuisinart doesn’t sell a replacement!
Customer review from cuisinart.com
Response from cuisinart.com
We’re glad you’re enjoying the coffee maker itself and appreciate your feedback. We understand your concern about the carafe and apologize for any inconvenience. For questions or assistance, our Customer Support team is available at 1-800-726-0190.