559 reviewssorted by Newest
Quality toaster is what you get.
We got exactly what we expected. Bread is toasted perfectly every time it’s a good looking product all in stainless steel and I would recommend this product.
Customer review from cuisinart.com
Great standard toaster
Great quality product. Many options and features. The variety of options and accuracy of the shading is a big factor and should be considered the new standard. Great shine and easy to clean.
Customer review from cuisinart.com
Simple, Affordable, and Looking Good
Cuisinart has become a part of our kitchen appliances and utensils. The toaster is a great addition to our kitchen as it looks good and works the way a toaster should. Although difficult to describe everything about a toaster, we are happy with every function and would use nothing other than Cuisinart.
Customer review from cuisinart.com
Toaster
Very disappointed with Macy’s. This order was placed on 2-9 and has not yet been delivered. Several calls to customer service but still not received. No tracking information can be provided. A second item was supposed to be sent but not received. Unsure how you can send a satisfaction survey when you have not delivered the item. Will not be shopping at Macys again. Very poor customer service.
Response from Macy's
We’re very sorry to hear about the delays and lack of tracking information, as we understand how frustrating this situation must be. While Cuisinart does not control shipping from third-party retailers, we encourage you to reach out to Macy’s or the carrier directly for shipping updates and assistance with your orders. Our Consumer Assistance Center is also available to answer questions or provide guidance regarding your product once it arrives: **1-800-726-0190**
Have not received my item yet
Have not received my item yet
Awesome toaster
Quality toaster with nice feature to toast single side of bagels, which leaves you with a perfectly toasted bagel on one side while still leaving the bagel soft and chewy. Toasts bread to perfection with many options from light to dark. Highly recommend this toaster. Love it!
Recommends this product
Toasts Perfectly!
This toaster toasts bread perfectly. My toaster had some sort of black plastic body. This is metal except for the crumb catcher. Polishes up easily and looks great. I think it may be a healthier option than a plastic body.
Customer review from cuisinart.com
Disappointing toaster
Looks nice & has good features but toasts unevenly. Slots are too small for big pieces of bread.
Response from Macy's
Thank you for sharing your feedback on the Cuisinart CPT‑620 Bread & Butter 2‑Slice Toaster, and we’re glad you like the design and features. For more even toasting, we recommend centering bread in the slots, using a slightly lower shade setting, cleaning the crumb tray regularly, and allowing the toaster to cool fully between cycles, as buildup and repeated use can affect browning; slot size is designed to balance compactness with everyday bread options. Our Consumer Assistance Center would be happy to review your concerns at 1‑800‑726‑0190—please reference Ticket #890063219. Thank you for taking the time to share your feedback, as it helps us improve future models.