The Positive: I like the multiple choices for different type of toasting and the defrost button is a nice added feature. Additionally, I didn't think I'd use the single slice option on the right, but I have actually used it several times. The toaster does toast evenly over the entire slice of bread.
The Negative: The depressor levers feel very flimsy/cheap and it often takes several times for the depressor to stay down. The slider for darkness is different on each side of the toaster. For instance, a 4 on the left side does not give you the same toasting level as the slider on the right. Also, there is no external light to know for sure if your toaster is actually working, like there are with some other toasters, so you have to look inside the toaster to see the orange glow of the toaster.