Product details
Web ID: 102450Perfection with this coffee grinder!
Absolutely Love my new Cuisinart Coffee Grinder! Not vey loud and has done a great job grinding my beans! Highly recommend this product. After all with a name like Cuisinart on it you can’t expect anything less than top quality!
Recommends this product
Customer review from cuisinart.com
Delayed delivery
To date, more than10 days since this product was purchase on Feb 13 - andf not yet received. Bizarre. I'm guessing - the fault of UPS or USPS, not Macy's.
Recommends this product
Response from Macy's
We’re very sorry to hear your order has not yet arrived and understand how frustrating this must be. While Cuisinart does not control shipping from third-party retailers, we encourage you to reach out to Macy’s or the carrier directly (UPS or USPS) for shipping updates and assistance. Our Consumer Assistance Center is also available to provide guidance once your product arrives: **1-800-726-0190
It's ok
It grinds fine. However the grounds spill over the cup, so the entire thing has to be cleaned after every use, and so does my counter. Dry grounds fly everywhere when it's opened after grinding.
Customer review from cuisinart.com
Response from cuisinart.com
We’re glad to hear your grinder is working well, but we understand how frustrating it can be when grounds spill and create extra cleanup. Regularly clearing the chute and using the recommended portion size can help minimize overflow and reduce mess. If you need additional guidance or replacement parts, our Consumer Assistance Center is available at 1-800-726-0190 Ticket #8900542380. We appreciate your feedback and are committed to helping you get the best performance from your grinder.
Grinds 18 Cups
This grinds much larger quantities than our old coffee grinder. Very pleased.
Broken plastic in the cup of the grinder
I admit I've had this grinder for at least a decade and use it only to grind coffee beans. All of a sudden today it was not grinding. Upon close examination, I see that the plastic holding the blades is broken. I am very disappointed with it. I use the grinder 2-3 times a week and was hoping it'd last much longer than 10 years. I only need to replace the cup but can't find any place where I an do that. Such a waste to throw the whole thing away. I see this part is prone to breaking easily and the company should provide alternatives to replace just that part.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience — we’re glad your grinder has served you well for many years, and we’re sorry to hear the blade cup broke. As new products are released and older units are discontinued, some parts may no longer be available; however, we have a variety of replacement options that may fit your needs. Our Consumer Assistance Center can help identify the correct part or alternative solutions so you don’t have to replace the entire unit. We appreciate your loyalty and want to help extend the life of your grinder.
It’s great until it’s not
I’ve had my grinder for 15 years and just had my second grinder cup break. The plastic in the cup that holds the blade on is a weak point and breaks after 3-5 years. I had replaced the cup part since I didn’t need to replace the remainder of the unit, but it is frustrating to have to invest in a part again that I know will just break again in a few years. I do appreciate that the cup is primarily stainless. I’ve found most others have a plastic bin or cup.
Recommends this product
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your long-term experience and feedback — we appreciate your loyalty and are glad to hear you value the stainless steel cup design. We understand how frustrating it can be to replace a component over time, and ensuring the cup is properly seated and not overtightened may help reduce stress on the blade mount. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900515117, so our team can review your concerns and discuss available support options.
Best coffee grinder!!
I am very pleased with this coffee grinder. I have had the old ones where I had to grind each day and they were tough to clean. The capacity for this grinder is fantastic, it's quiet, and VERY easy to clean. The ability to store the grinds is a huge plus!
Recommends this product
Customer review from cuisinart.com
Awesome!
Amazing, quiet, efficient. We love it! Excellent grind.
Recommends this product
Customer review from cuisinart.com