DCG-12BC Grind Central Coffee Grinder
Product details
Web ID: 102450Ratings & Reviews
36 customer images
Great product
We have used a cuisinart coffee bean grinder for over a decade. Canz't beat that!
Customer review from cuisinart.com
Nice looking appliance, disappointing performance
I just unpacked my Cuisinart coffee grinder as a supplement for an espresso machine of a different brand that wasn’t grinding properly. Well, the new grinder isn’t doing the job either. Even at the finest setting, the ground coffee comes out so coarse that instead of an espresso I’m getting a light-brown, horrible-tasting rinse. I don’t know if there is a solution to this problem. It seems to me that at any setting the coffee always comes out the same
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your coffee grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403814. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Cheap materials
I bought this coffee grinder a year ago the grinder blade holder broken cheap material
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your coffee grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403443. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
breaks easily
broke after less than a year and the replacement part is out of stock. Looks good...no value.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399528. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Fantastic coffee grinder
Cup contains the perfect amount of coffee to brew one strong 12 cup carafe. Previously had to grind two batches to fill the filter.
Customer review from cuisinart.com
High-quality with a removable cup. The best.
Powerful, good size grinder, but most of all with the removable cup that you can put in the dishwasher. This allows us to get one strong flavor out and put another one in. A rare and valuable asset.
Recommends this product
Customer review from cuisinart.com
Not a product that does a good job
Bought this product a year back, used it for 8 months and it burned up. Did not expect this from a Cuisinart brand.
Response from Macy's
Hello-
We are so sorry to hear about the trouble you’ve had with your Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900348466. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Bad Quality
Horrible product. All of the sudden the blade just busts and I cannot use it anymore and they won't warranty it. Absolute garbage.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Coffee Grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900340937. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team