De'LonghiMagnifica Plus Fully Automatic Espresso Machine
De'LonghiMagnifica Plus Fully Automatic Espresso Machine
Product details
Web ID: 19321753240 reviewssorted by Newest
Fantastic milk drinks
Wow exceeded expectations. I was very skeptical of the advertised variety of drinks and was skeptical that the milk attachment would work as well as it did. This was the biggest surprise. It works fantastic and is super easy to use and clean. I have gone from drinking a cup of black coffee in the morning to a flat white or cappuccino. This machine takes all the hassle out of making these kind of drinks. Overall it is a huge upgrade over the Magnifica I had before.
Recommends this product
Customer review from De'Longhi
Worth every penny
Worth every penny. The self-cleaning and simple instructions make it unique. The different options - still exploring! - are incredible
Recommends this product
Customer review from De'Longhi
Awful, unreliable machine
I wanted to love this machine. I spent weeks wasting coffee trying to "dial it in" and I just think maybe this one was a lemon. It constantly said that the "water circuit" was empty. It would grind the coffee and then throw away a completely dry puck. I kept the tank filled at all times, cleaned things, tried to see if there was any air. It would make a sound like a jackhammer instead of putting water out of the spout. Then it would get fixed for one coffee and then start all over again. It was just totally unreliable and nothing I did would fix it for more than one coffee. I tried every trick. The only thing that was good about it was that the milk was very good, but even that would sputter and squirt everywhere at times. Even though the milk was good, I can see why just having a wand is better because there are just so many little parts to clean and where things can go wrong. But in the end that was not a problem, it was the espresso part of the machine just didn't work. Also, De'Longhi has been awful to work with on the return. They actually had me send it (paying for it myself, insured) to the wrong address. They actually provided me the wrong address. I know this review will never be published but that is too bad because every word is true and people should know. Don't buy this machine, don't try to work with De'Longhi.
Customer review from De'Longhi
Response from De'Longhi
Dear Customer, Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had with your machine and the frustration with the return process. When we confirm that a machine has a problem, we take care of the return process to ensure it’s handled properly. We’d like to hear more about the issues you encountered so we can look into them and provide further assistance. If you would like support, please contact us via chat at De’Longhi Support https://www.delonghi.com/en-us/contact-us or call us directly at 1-800-322-3848, Monday–Friday from 9 AM–6 PM EST. Our team will be glad to evaluate the case and help find a solution. We appreciate your feedback and the opportunity to make this right. Kind Regards,
Better than the coffee shop!
The Magnifica Plus is a game changer. The touchscreen makes selecting drinks so simple, and the milk frothing is top-notch. It’s a sleek machine that looks great on the counter and delivers professional-quality coffee at home. I couldn't be happier with this machine. It’s incredibly easy to use, and the espresso comes out perfect every single time. It has completely replaced my daily coffee shop run. Highly recommend!
Recommends this product
Customer review from De'Longhi
Great purchase
I love this machine. It was very difficult for me to convince myself to purchase it considering the price but I’m so glad I did. There’s a good variety of drinks to choose from though I really typically use about 5 of them depending upon what I’m in the mood for. I’m still playing with the size and intensity to see what I like best. I think the only thing I would change is to have a larger water reservoir. I use it so much, I feel like I have to fill it quite often.
Recommends this product
Customer review from De'Longhi
Magnificent Machine
The Magnifica Plus certainly lives up to it's name, producing a good variety of coffee types, each coming out perfectly, while allowing individualization for personal preferences.
Customer review from De'Longhi
Amazing product.
Coffe like never before. Love it.
Customer review from De'Longhi
Magnifica Plus
This Machine makes great tasting coffee. But it is not hot enough. The coffee cools down quickly. It also uses lots of beans so it is expensive to use.
Customer review from De'Longhi
Response from De'Longhi
We are truly sorry to learn that your experience led to a low review. We would appreciate the opportunity to improve your experience by addressing your concerns regarding your warranty package. We will be more than happy to further assist you with your automatic machine. Please feel free to reach out to us via chat using the following link: https://www.delonghi.com/en-us/contact-us Our team is available Monday–Friday, from 9:00 AM to 6:00 PM EST. We hope to hear from you soon.