Gen5outsize Cordless Vacuum
Product details
Web ID: 16917319Easier without a trigger
Great not having to hold a trigger. A bit heavy to use but does a great job. Emptying is a delight compared to previous models.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear you're enjoying the trigger-free design and improved emptying experience. Your feedback on the weight is appreciated as we continue to enhance usability across our range.
Very happy!
I am very happy with my Dyson vacuum cleaner. Bit heavy as I am not young, but I knew this when I bought it.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your kind words—we’re delighted to hear you’re happy with your Dyson vacuum cleaner! We appreciate your thoughtful consideration before purchase and admire your commitment to keeping things clean. If you ever need tips to make usage easier, feel free to reach out at www.dyson.com.au/support.
A vacuum for my needs.
Best vacuum i've ever owned. I recently had surgery on my collar bone and needed to be able to clean the house. My old Dyson Multifloor 2 was too heavy for my current strength. The Gen5 detect has alleviated this problem. One thing to note: The battery was dead on arrival. Dyson did remedy the issue with a new battery but it did take time to happen. I will hope that battery degradation is not as bad as people claim.
Recommends this product
Customer review from Dyson
Not used to its full potential
This product cuts out when on mats or thick carpet, Dyson have replaced all parts and still the same issue only works on low power mode which stops the Gen5 being used to its full potential
Customer review from Dyson
Battery
Very disappointed in the battery life while using. I have been using the Econ feature and still only get 30 minutes use. I purchased this cordless vacuum because of the stated 70 minutes of use.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are truly sorry that the battery life of your cordless vacuum has not met expectations, even when operating in Eco mode. We understand how frustrating it can be when a product does not perform as anticipated, and we sincerely appreciate you bringing this matter to our attention. Battery performance may vary depending on floor type, attachments used, and suction mode. However, a significant discrepancy between expected and actual runtime is certainly a concern. We would be pleased to explore potential solutions, whether through troubleshooting or identifying the most appropriate resolution. Please contact our support team at askdysonUS@dyson.com. We will be happy to assist you. Your feedback is invaluable as we continue to enhance our products and services. Dyson extends its best wishes for your continued health and happiness.
Overall excellent performance
We have been using this vacuum stick for about a month. Completely satisfied with its performance including battery life, reliable charging and performance on both hardwood, lino, finished concrete and carpet floors. The digital summary of particle sizes is an interesting statistic and we are attempting to use this info to compare with higher filtration for our furnace. Overall, would not hesitate to recommend the Gen5 Detect.
Customer review from Dyson
Great suction on both floors and carpet
Am impressed with the suction on using it on AUTO. In ECO mode it works great on smaller rugs. Love using the floor attachment. Sweeps up hair, dust and other miniscule debris. Like the idea of dismantling attachments to clean them. The battery lasts longer on AUTO but purchased an extra battery if I chose boost mode. I've only had it 2.5 weeks and quite happy with its performance.
Customer review from Dyson
Animal hair
Although it’s a little bigger than my previous vacuums it gets the job done more efficiently than the smaller models.
Customer review from Dyson