Gen5outsize Cordless Vacuum
Product details
Web ID: 16917319very bad customer experience
I had got a new machine as a replacement of an old machine. To get the new machine, I had to live without a vacuum cleaner for a month. Now the new machine is not working properly and making too much noise and they want me to send it back to them and live without any vacuum cleaner for a month.
Customer review from Dyson
Not great
It’s a downgrade from my v12. The motor head cuts out far too easily on carpet, the v12 does not. A step backwards in my opinion
Customer review from Dyson
Very happy with the performance of this Vacuum Cleaner. Dyson company has been very amazing to deal with.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re thrilled to hear you’re happy with the vacuum’s performance and your experience with us. Your support means a lot!
Best vacuum cleaner ever
Just an awesome cleaner. Does an incredible job. Gets all the deep down dirt. So easy to use and light.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re so glad you’re loving how easy and effective the cleaner is. Deep cleaning made simple, just how it should be!
Amazing vaccum.
Absolutely love this vaccum. Bought to replace my 11 year old cordless Dyson as it was getting hard to find spare parts. Have ended up using this now instead of my corded vaccum too. The suction power is amazing, it actually pulled up some carpet I wasn’t aware was loose. It lasts about 45 minutes on the auto setting and much longer on the eco but I tend to leave on auto as I have dogs. The light on one of the attachments is amazing, really helps with areas that might look clean but aren’t. The built in attachment for spot cleaning is great. This is also a lot quieter than my original Dyson even on full power mode. Wish I had upgraded long before now.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for your detailed feedback. We’re delighted to hear that your Dyson Gen5detect Absolute has made such a positive impact. It’s great to know the suction power, quieter operation, and helpful features like the illuminated attachment are all working well for you. We’re especially pleased it’s replaced both your older cordless and corded vacuums.
Hidden features, Great performance !
I bought this a month ago after a friend's recommendation. It is quite simply the most interesting household cleaning device that I have operated. Laser illumination of dust particles, piezo-electric filtration-measurement , loads of useful and interesting attachments, great suction and smart battery function, allow me to be task-specific. I love the technology, and my partner likes me all the more for it!!
Customer review from Dyson
Best Vacuum we've ever had
Absolutely love it, in fact the whole family does. We used to have a V11 Outsize which was really good too but was a bit heavier so enjoy the lighter weight and smoother flow. Also initially thought the Optic head would be bit of a gimmick but really enjoy using it now. Amazing the dirt it highlights that you can't otherwise see
Customer review from Dyson
Easier without a trigger
Great not having to hold a trigger. A bit heavy to use but does a great job. Emptying is a delight compared to previous models.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear you're enjoying the trigger-free design and improved emptying experience. Your feedback on the weight is appreciated as we continue to enhance usability across our range.