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Good....but costly
I do really like this hair dryer, but I have a hard time with the price. This is my second but I struggled with making a change because of the cost. I decided to stay with Dyson and see if this one lasts longer than 6 years.
Customer review from Dyson
Response from Dyson
Hello there, thank you for sharing your thoughts. Choosing a premium hair dryer is a real commitment, and it’s completely understandable to weigh cost against performance and longevity. We appreciate your loyalty in returning to Dyson, and your hope for a longer-lasting experience this time is heard. If you ever need support or have questions about caring for your hair dryer, our team is ready to help by live chat at http://ms.spr.ly/6429QyNxX or by phone at 866-693-9766.
Hair dryer storage
The Supersonic hair dryer I bought few years ago came with a gift box which is easier for storage, but recently I bought a new one which didnot include any box for storage, that is the worst thing, it's hard to keep all the accessories and the hair dryer together and tidy. We need to buy the box extra, it's not good for the change.
Customer review from Dyson
Response from Dyson
Hello there, thank you for sharing your feedback. We appreciate you letting us know about your experience with the Supersonic hair dryer. We understand how helpful the gift box was for keeping everything organised, and we’re sorry for any inconvenience caused by the change in packaging. If you need assistance or have questions about storage options, please reach us via live chat at http://ms.spr.ly/6429Qyv6D or call support at 866-693-9766. We’re here to help.
I find it very heavy and I do t use all the attachments. It is also on the loud side. So many knockoffs that do the same thing now for cheaper
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your feedback on the weight, attachments, and sound, as this helps us continue improving our machines. If you'd like support tailoring the setup to your needs, please reach out to our team via our support page; http://ms.spr.ly/6421QHI7D.
Best hairdryer!
I love this hairdryer. I tried my friends prior to getting my own and after that it had to be on my Christmas list. It dries my hair in half the time and I end up losing very little hair while styling. It also makes it salon looking smooth which other dryers are not able to do.
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, hanks for sharing your hairdryer story we love hearing how it ended up on your Christmas list! We're thrilled it's making styling smoother and quicker for you, with less hair lost in the process. If you ever have questions or need support, please don’t hesitate to reach out to us on live chat or by phone. We're always happy to help.
Bad quality
Received a faulty product with loose parts inside the machine. Returned it and refund is still not received.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re sorry to hear you received a faulty product with loose parts inside the machine and that your refund has not yet been processed. This experience does not reflect the standards of quality and service we aim to deliver. We appreciate you bringing this to our attention, as your feedback is essential to our ongoing improvement. If you are open to it, we’d like to ensure your refund is resolved as quickly as possible and address any questions you may have about the return process. Please contact our chat or voice support team, and we will prioritize your case. Your satisfaction is important to us, and we are committed to making this right. Thank you again for reaching out.
Love it
I love my Dyson. With my curly hair, it dries in no time and looks beautiful!
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, we’re thrilled to hear you’re loving your Dyson and that it’s making life with curly hair a breeze! There’s nothing better than fast drying and a beautiful finish. Thanks so much for sharing your experience. If you ever need tips, support, or just want to share a good hair day, feel free to reach out to us via live chat or phone.
Air filter doesn’t stay on. Called many times to try and get it resolved but Dyson did not help
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback with us! We truly appreciate your input and want to ensure you have the best experience with your Dyson product. Your satisfaction is very important to us, and this time, our team will take proper care to resolve the issue at its best. If you’re happy to connect, please reach out to our live chat or voice support team, they are ready and committed to assisting you promptly. We would love the opportunity to make things right and help you get the most from your styling tools. Thank you again for your valuable feedback!
Excellent product, great design.
I bought this for my girlfriend who uses it everyday. The product is such excellent quality, including the stand and attachments. The layout of the stand to acommodate the hair dryer and the attachments is very well designed.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We're so pleased to hear that the thoughtful design and quality are being enjoyed every day. It’s wonderful to know the design works perfectly for keeping everything organised and ready to use.