Mug 2, 10 oz
Product details
Web ID: 10774883Great Product , bad base station design
I bough this about 2 Months , I like the fact that it keeps my tea warm but the base station is not working properly anymore . One of the pogo sticks no longer is no longer spring enabled so many times when I think the Mug is charging its not
Customer review from ember.com
Not happy
I received this as a gift and initially worked perfect and always connected to my app and kept the proper temperature, by the time I try to connect it to my app now I'm almost done with my coffee. It's a big disappointment for such an expensive coffee cup
Customer review from ember.com
Really works!
Great invention but they don’t last long - maybe a year. However, once you have one, if you enjoy it, you’ll keep replacing it. This is my fourth !
Customer review from bloomingdales.com
Great Cup
Great Cup! Wished it recharged faster especially in between cups of coffee.
Recommends this product
Customer review from ember.com
DO NOT BUY Ceramic Coating Issues
At about 8 months the mugs ceramic coating started to bubble, I did not think much of it until it kept getting worse and worse, at that time I submit a claim. It took them 4 months to even give a reply and when they did, they said my warranty was up. They did offer to give another one at a "discount", but the discount is exactly the same price that anyone can find when it goes on sale. What a slap in the face! Upon researching, this is a known issue, very disappointed that they do not stand by their product, as everything else about it is great.
Customer review from ember.com
Failed again!
The plugs on the coaster receded AGAIN! Too expensive to keep replacing !!!
Customer review from ember.com
Only lasted a few months
My wife gifted me the Copper mug for our anniversary 3 months ago. I love it, but it no longer holds a charge.
Customer review from ember.com
unreliable accessories, ie, charging base.
suddenly the base fails to charge the mug. Ember phone app works . App pairs with the mug.
Customer review from ember.com