Mug 2, 10 oz

4.3 (6,408)
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Product details

Web ID: 10774884

Ember Mug 2 is a brilliant new take on Ember's classic smart mug, and is guaranteed to make every morning shine. Ember allows you to set your preferred drinking temperature (120°F – 145°F), so you can enjoy your drink—just the way you like it.

  • Product Features

    • Capacity: 10 fl oz
    • Built-in battery to maintain your drinking temperature
    • Battery life: 1.5 hours, or all day on included charging coaster
    • Ember Mug Charging Coaster 2 included
    • Pairs with the Ember app. iOS and Android compatible
    • Temperature range: 120°F – 145°F
    • Ember Mug is safe to hand wash and submersible up to 1 meter in water
    • Do not microwave
    • 1 Year Ltd Warranty, Parts and Labor
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Stainless Steel Core
    • Hand Wash
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Armed Forces Pacific, Palau, Guam, Marshall Islands, Puerto Rico, American Samoa, Hawaii, U.S. Virgin Islands, Federated States of Micronesia, Alaska, Northern Mariana, Armed Forces Europe, Armed Forces Americas
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.3/5

6,408 star ratings & reviews

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6,408 reviews
9 days ago
from London

Cleaning woes

This cup is just about perfect but for one thing: cleaning. I drink green tea and you cannot get the stains off with anything but bleach. It also heats the tea bag if left in which is annoying. Need a way of detaching the electrics so it can go in the dishwasher and be effectively cleaned.

Recommends this product

Customer review from ember.com

13 days ago
from El Paso Texas

Horrible product

I won this mug at work so I was taxed on the value. It worked for a few months and now it doesn’t charge. I come into the office after it has supposedly been charging all night, open my app and it says “empty” and to charge it. For as much as these things cost, they really should work for much longer than a few months

Customer review from ember.com

15 days ago

Poor battery

I own the large mug. It doesn’t hold a charge past one cup of coffee. Even after charging overnight. It’s not a year old.

Customer review from ember.com

26 days ago

Never connects to blue tooth

Do not buy if you ever want it to connect to your phone. I have had this for about a year now. Its great in that it keeps my drink warm. Its garbage in that it will never connect to my phone. I have swapped phones in this time so I doubt its an issue with both phones. When I want to connect I need to delete the mug from the app then manually try to pair it, whilst this is happening open bluetooth settings and tell it to look for new devices, switch back to the app then hope it sees the mug. Its a roll of the dice as to wether it will connect or you need to keep trying. Looking at comments and feedback, this is a consistent issue that they have never solved despite releasing multiple new products.

Customer review from ember.com

2 months ago

Great Product , bad base station design

I bough this about 2 Months , I like the fact that it keeps my tea warm but the base station is not working properly anymore . One of the pogo sticks no longer is no longer spring enabled so many times when I think the Mug is charging its not

Customer review from ember.com

2 months ago

Not happy

I received this as a gift and initially worked perfect and always connected to my app and kept the proper temperature, by the time I try to connect it to my app now I'm almost done with my coffee. It's a big disappointment for such an expensive coffee cup

Customer review from ember.com

2 months ago
Incentivized review

Really works!

Great invention but they don’t last long - maybe a year. However, once you have one, if you enjoy it, you’ll keep replacing it. This is my fourth !

Customer review from bloomingdales.com

2 months ago
from West Midlands

Great mug let down by shoddy charging plate

charging plate is not fit for purpose. I'm now onto my second charging plate. The tiny little copper prongs don't spring up so you can't charge properly. This isn't once but twice and you can google other people complaining about the same thing and watch youtube videos on how to disassemble the plate and fix it and where to buy the tiny little copper prongs but honestly @Ember just sort this problem out. When the mug works it's great but I won't buy ember again

Customer review from ember.com