Mug Charging Coaster 2
Product details
Web ID: 11615520I love my mug
I got my mug 2 years ago had had replace the charger for my mug for some reason the pins get stuck in the changer base
Recommends this product
Customer review from ember.com
Stops charging
These just break. They literally break. It won’t work at some point. The pins will break off or sink in and it will stop making contact. I’ve had Ember replace a couple, but the replacements break. I’ve given up (otherwise the mug is incredible).
Customer review from ember.com
Failed
There are 2 little pins that need to spring up when the mug is lifted. One of them lost its springiness, so my mug no longer charges.
Customer review from ember.com
Fabulous mug, charger pins a problem
I love the mug! It has been life-changing! Unfortunately, not so the charger. I have had issues with the pins becoming stuck, and it's virtually impossible to unstick them.
Recommends this product
Customer review from ember.com
The charger's inside pin fails
I had a bunch of the Mugs and have gifted plenty. the issue is the inside pin on the chargers. they break, its always the same problem. I don't get why they haven't redesigned the charger.
Customer review from ember.com
EMBER SHOULD BE ASHAMED OF THEMSELVES!
Why hasn't Ember told its customers about Steve's vinegar fix for charging coasters???? I never heard of it untill I almost bought a replacement. Ember used to replace the charging coasters when the pins got stuck but now only do it under warranty. The charging coaster is a huge flaw with the Ember mugs, so they could have helped their customers by revealing the fix.
Recommends this product
Customer review from ember.com
DEFECTIVE CHARGING COASTER
ONE OF THE CHARGING PINS AGAIN CAN OUT AND THE CHARGER NO LONGER WORKS, tHIS TI THE SECOND CHARGING COASTER THAT HAS HAD THIS PROBLEM. yOU NEED THE REDESIGN THE PRODUCT.
Customer review from ember.com
Fails to Charge within 12 months of normal usage
I concur with over 200 other reviews: 1. Problem: FAILS TO CHARGE WITHIN 12 MONTHS. 2. Root Cause: POOR DESIGN and possibly POOR manufacturing practices.
Customer review from ember.com