Jolie Small Crossbody Bag
Product details
Web ID: 8038073Great purse but terrible lining
I love the look and durability of this purse. However the lining started to fray within months. I tried to fix with fabric glue, but it continued to fray. The lining has holes and is in shreds. I expected more from this brand. Need to replace after a year and a half.
Broken Hardware on Strap
I love this purse and I have in multiple colours, but the hardware on my black crossbody strap broke and I can no longer use the purse as I intended when I bought it. Very disappointing.
Customer review from Fossil
Response from Fossil
Hello Lam, thank you for taking the time to share your review with us. We are sorry to hear that the hardware on your Jolie Leather Crossbody Bag broke, as this is not the experience we aim to provide. Please rest assured that a representative will be reaching out to you via email to assist further. If you have any additional questions in the meantime, feel free to reach out at social@fossil.com. Have a great day!
Love Fossil's purses
I have a older and larger Fossil I love and have gotten my money worth out of. This does not fail to impress with one exception, I wish the crossbody strap was a little longer. I do however like the small extra strap the purse has on it.
Jolie mom's favorite
The Jolie crossbody is mom's favorite bag. It is just right size. Big enough for essentials and a bit more but small enough to not be overwhelming. She has many colors and use them daily.
Recommends this product
Customer review from Fossil
Love the color
Love this purse. Wish the small handle was removable.
Recommends this product
Customer review from Fossil
Pebbled leather
What I received was a cheap-looking pebbled leather purse instead of the smooth, brown leather listed in the description. I have purchased this color and style twice before, and what I received this time looks like a knock-off. The quality isn't there, and even the gold-toned hardware holding the strap appears to be plastic, not a strong metal. I am really disappointed if this is the way Fossil is moving forward with its quality in the future.
This product is good & fit for my hand. Strap color is
Recommends this product
Customer review from Fossil
Beautiful purse, bad strap!
I love this purse. The red is beautiful! The only downside is the long shoulder strap hardware has broken, now I can’t wear it cross body anymore. My friend also bought one and she Carrie’s a heck of a lot more in hers than I do, mine broke, hers is still going!
Recommends this product
Customer review from Fossil
Response from Fossil
Hello Lisa, thank you for leaving your review on Fossil.com. We are truly sorry that the hardware on the shoulder strap of your Jolie Leather Crossbody Bag has broken. Please know that a member of our Customer Care team will be reaching out to you via email to find a solution for you. If you have any additional questions, please do not hesitate to contact us at social@fossil.com. Have a great day!