Crystal Element Bangle Bracelet
Product Details
Web ID: 669037Beautiful but comes open
I love this bracelet, but the clasp keeps coming undone & the bracelet falls off. The bracelet is beautiful & very comfortable to have on, though. Maybe I’ll figure out why it keeps happening.
Great Jewelry HORRIBLE CUSTOMER SERVICE
Great Jewelry HORRIBLE CUSTOMER SERVICE
Recommends this product
Keeps coming off
I love the bracelet it is beautiful but its so tiny like it keeps coming off my wrist
Recommends this product
Beware of bad clasp design
Beautiful, sparkly bracelet that unfortunately falls off easily. The clasp is on the outside and not flush to the bracelet. It has fallen off twice now just by resting my wrist on a desk. I’m sad that it has to back. I cannot recommend this to anyone.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the bracelet clasp opens on its own and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Lovely!
I bought it for one of my granddaughters for Xmas so she doesn’t have it yet but I’m sure she’ll love it too!
Recommends this product
Don’t buy ~ It’ll just fall off…..
Beautiful but it won’t stay on. The clasp is on the outside and all you have to do is just bump it and bit falls off.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Beautiful but will not stay on wrist.
Beautiful but won’t stay together. The clasp does not latch. Will be returned.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Braclet
Needs to be easier too open