Junk
I'd give 0 stars. These are junk. The mechanism doesn't work properly, and once you "set" the combination it doesn't actually work and it doesn't let youbreset and start over.
Response from Macy's
Good morning Wendy - I apologize you had an issue with your lock. If you would, please reach contact our office via email at usasales@go.travel and I will have a member of our team set a lock of your choosing and mail them out to you. You can also call our office at 561-953-9086 if you prefer. We look forward to making this correct for you. Kind regards, Go Travel Team
Great Quality
Great quality but they do not work on a backpack. Unfortunately need to return.
Great Lock
I bought these locks when I traveled out of the country, it was super easy to set to lock code. I also got them when they were on sale. I love the color, however they are small.
Luggage locks
Perfect! Great quality and great price! Perfect accessory!
Did not work for me
I followed the instruction and tried step by step to set code but it did not work for me.
Travel locks
Good travel locks. Nice that you can program your own combination.
Do not buy this lock
Either I got a flawed model or this is the worst lock on the market. It's impossible to set up, and if you make a mistake, it's impossible to reset. I would not recommend. Keep shopping.
Response from Macy's
Kay - I apologize you had difficulty in setting our Twin Travel Sentry Lock. We are happy to provide a replacement and will set them to a code of your choice prior to shipping them out if you'd like. Please contact our office at usasales@go.travel at your convenience.