Learning Thermostat (3rd Generation)
Product Details
Web ID: 17190881Nest
It’s taking time to pickup on the basics of how this thermostat works. It basically remembers what your Temperature is set at over a period of days. Work in Progress. The App is great. I can raise and lower the Temp while I’m away
Recommends this product
Customer review from Google LLC
Nest Learning Thermostat
great and easy to use remembers your preferred temperature and it heats and cool your home to desired temperature. Easy and convenient to use from app.
Recommends this product
Customer review from Google LLC
?
It doesn't show the current inside temp . I want to know what my current inside temp is and that is no longer available. Unhappy about this
Customer review from Google LLC
Response from Google LLC
Hi Marcia, thanks for taking the time to share your feedback. We’re sorry to hear that the current inside temperature isn’t showing on your Nest Learning Thermostat. The small number near the edge of the screen is the Current Temperature measured by your thermostat’s sensors. If you cannot see any small number on the edge of your thermostat, it means that your target temperature has been reached. If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
A wonderful surprise
Does exactly as it says it will. Feel like I have control hundreds of miles away. Love it.
Recommends this product
Customer review from Google LLC
Nest
I like my thermostat. I do wish instructions were alittle easier to understand but overall I still give it 5 star!
Recommends this product
Customer review from Google LLC
dumb thermostat
the thermostat has clearly NOT learned our patterns of heat on/off. We have to manually turn it up every morning and turn it down every evening when we head to bed.At least with our old programmable thermostat we had predictability over when the heat was and was not on, we didn't wake up to a cold house, and we didn't have to babysit the thermostat.
Customer review from Nest CA
Response from Nest CA
Hi Kay Bee, thanks for reaching out to us. We're sorry to hear you encountered this issue with Nest Learning Thermostat. It's possible to disable the learning feature for Nest Learning Thermostat and set it as a traditional programmable thermostat. This will let you set it to a fixed temperature setting of your choice. To set it, check out the steps below: - Turn off Auto-Schedule learning. When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments. If you like, you can clear the existing schedule as well (see step 2 below). On your thermostat: Press the ring and choose Settings > and then Nest Sense > and then Auto-Schedule > and then Off. - Clear your existing schedule. This is an option if you want to completely erase your existing schedule, here’s how: On your thermostat, select Settings > and then Reset > and then Schedule. Depending on which Nest thermostat you have, select either Reset or Clear. - Setup your manual schedule. Manually creating or editing the schedule will let your thermostat change your home’s temperature at fixed times that you’ve set. On your thermostat: Go to the schedule screen on your thermostat > Press the ring and choose Schedule Nest thermostat schedule icon. - If you'd like to keep having Nest Learning Thermostat learn your preferred temperature schedule, we recommend checking out this help article: https://support.google.com/googlenest/answer/10184385 You can ultimately visit Google Nest support page to find out more about setup and features for Nest Learning Thermostat here: https://support.google.com/googlenest/gethelp
Awesome prodcut
I love this thermostat, so easy to use and its learning capabilities keeps us warmed without having to tweak it much.
Recommends this product
Customer review from Google LLC
does not work as specified
It has been setup fine but a few weird things indicating it doesn’t work:1) away detection is not reliable using phones of 3 people in the household. It didn’t set auto away mode, when we left for a whole 6 hours2) history shows away was set at a certain time.. yet the heating bar shows it remained during that away time?!.. it didn’t allow the home to drop from 21c to the 12c eco temperature. So what’s the point of the automatic away mode?3) shades orange bar graph on history tab shows more time ON for day 2 than day 1, yet counted time on shows only 2hr for day 2 vs 12hr for day 1 - it’s contradictory - something is not working in the appMaybe this is because it is 10 days old and still calibrating? N that’s not relevant to all the errors above though.
Customer review from Google LLC
Response from Google LLC
Hi there. Thanks for description. It's very helpful and detailed. We're sorry for any inconvenience our product has caused. For details about Home/Away assist, you can check on our online support article, the technical support contact details are also in the link: https://support.google.com/googlenest/answer/9257400?hl=en-GB&co=GENIE.Platform%3DAndroid