Live Beam 3 True Wireless Noise-Cancelling Closed-Stick Earbuds
Product details
Web ID: 20080331Ratings & Reviews
231 customer images
Some good features, unreliable
Bought about 5 weeks ago, sounds quality decent, fit was ok, generally was enjoying the product and i use headphones for at least 3 hours a day, had to return first set after 3 weeks as right headphone would not charge in the case on about every 3rd occasion. Took them back to store and was given a new set and now another couple of weeks on the new set has started doing the same,ive tried cleaning them every time after use (wipe down with microfibre cloth (case included) taking the ubber earpiece off (does help most of the time but not every time) i may be doing something wrong but if thats the case i was lied to in assuming i could put them in the case and they would charge (even with the charger plugged into the case or case fresh off fully charging) not a bad product but also wishing I could go back and buy a different set as its terrible listening with just the one earbud in because the other is flat.
Customer review from jbl.com
Response from jbl.com
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Live Beam 3 didn't meet your expectations. We'll make sure to share your feedback with the appropriate team.
Noise canceling doesn't work
Noise canceling is a joke. I work in a fab shop and have the ambient sound off but when ever I use my grinders it literally make them louder and I have to turn off my music. Also they love to just randomly pause my music. Not worth the money!
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Activating the noise cancelling will block surrounding sounds instead of amplifying them. We want to ensure that the noise cancelling is activated properly. Simply connect the unit to the JBL Headphones app, turn on the noise cancelling, and see if it works. If you are experiencing the same result, please contact us directly at: https://support.jbl.com/us/en/#contact
Awful
I bought these a little over a month ago and I love the sound quality. But with said, terrible random connectivity. The right ear bud randomly connects to the phone after being off in case for hours. Runs battery down in that single ear bud rendering it not usable when you really want it until charged. Also runs the case battery down. Would not recommend. Constantly disappointed when starting workout at gym in morning.
Customer review from jbl.com
Response from jbl.com
We appreciate your review. We're here to help. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to: https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html. Your JBL Live Beam 3 TWS comes with a one-year standard warranty. For further assistance, please contact us.
Not worth the money
Very average for the price. The case is great when it works. The sound on mine cracks regularly and not while they are cranked up. It also always spunds like im in a big hall of echos. When watching a movie. Its deep rich sound but on some aps (Netflix) its so quiet I can hardly hear it. Ive triad all sorts of different setting to help with that but still disappointing. They look great and feel great but as a person who has several different sets of earbuds etc and who listens for many hours a day, these are just not the ones!!!
Customer review from jbl.com
Response from jbl.com
Call us now at: +44 161 222 3325 Monday - Friday: 08.00-17.00 Saturday - Sunday: 09:00-15:00 For a solution.
Very dissopinted
Bought this 2 weeks ago- the noice cancellation is very basic audio is flat the earphones start hurting if worn more than 30min battery life on ANC <5hrs The EQ settings are horrible The talk through feature just randomly turnns itself on even when you are not talking - causing interruptions to your music The Bluetooth just disconnects a few times just on its own Dont even get me started on the APP- It is very difficult to connnect it to the app and once connected to the app it will a lot of time fail to reconnect/ sync with the earpods and might just connct with a random pair of headphones and earphones The touch screen gets activated while in pocket and causes a lot of issues Not worth the price at all
Customer review from jbl.com
Response from jbl.com
Thank you for your review. I am very sorry you have experienced this with one of our products. If you're not satisfied with your product. You have 30 days open warranty to return it and get your refund. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
Good earphone
My daughter love. She take everywhere. And I thinking buy one more for me.
Customer review from jbl.com
Sound fades in and out.
Worked great for about 5 months and then the sound started to fade in and out of both ear buds. I have no idea what caused it but for the price i paid these should work for years with no issue.
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Bluetooth will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, it is likely that there is something interfering with your wireless Bluetooth signal, causing these dropouts. Here are some troubleshooting steps that might help isolate the issue with your JBL Live Beam 3. First, we need to determine if the problem is in the device or the earbuds. Try to connect the earbuds to a different device (phone/tablet/music player) to see if it fixes the problem. Next is reset, with both earbuds on, and not charging, tap two times, and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the earbuds in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us.
The Worst product ever
Bought this product on 14th Sep 2024, I started facing a lot of connectivity issues which was intermittently fixed by the software patches but it would lead to a different issue. after 8 months of limited usage the charging case is not able to retain charge and gets completely discharged with 12 hr span (with zero usage). Complete waste of money, I would prefer Sony any day, it was dumb of me to go for JBL. I own two different models of Sony which are older than JBL but still works perfect. Thanks to JBL for giving us this worst product....
Customer review from jbl.com