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121 reviews
Mariah
2 months ago from Walnut Creek CA
Awesome pair of headphones
These have been an awesome purchase. Really great sound, and very comfortable and lightweight to wear even for long periods of time (such as when at my lap top for a long online course.) I love this option instead of just ear buds because sometimes I get tired of things inside my ears and these have a much better sound-cancelling effect. A fantastic deal for the price and would make a great gift!
Helpful?
Diane Kebb
2 months ago from Wigan
Great features
This headphones works perfectly ! I’m so happy with my purchase.
Customer review from jbl.com
QuickThyme
3 months agoDisappointing
Not an accomplished audiophile, just a return customer from a prior purchase of the 660NC live model that couldn’t justify the price point of those again. Repeated email contact about reviews has led to this. If a large component of the marketing (and features on the site) are ambient aware and talk-thru, which are impossible to access. A single button on the headset toggles noise cancelling (which is fine but not impressive). They are mildly uncomfortable as on-ear headphones but this was expected. Have had several bursts of incredibly loud static seemingly at random, not great when trying to listen to music in peace. My main concern is the lack of app support for this product, despite receiving multiple correspondences detailing how the app (which I have used before) is useful despite it being entirely useless for this model. Overall, rather dissatisfied with this purchase and will look elsewhere when these inevitably crackle and break despite my prior good experiences with the brand.
Customer review from jbl.com
Response from jbl.com
Customer Support3 months ago
Thank you for your review. I am very sorry you have experienced this with one of our products. If you're not satisfied with your product, you have still 30 days open warranty to return for refund. If you need assistance, you are welcome to contact our JBL customer support team: https://support.jbl.com/gb/en/
Sammmmy
4 months agoBit disappointing
Rebought these as I lost my last pair and love them. Glitchy though. Sound drops out of the right side, low white noise, clicking loads. Bit disappointed. Only just bought.
Customer review from jbl.com
Curtis024
5 months ago from Wisconsin
Durable
I use them while I do construction work. Dropped off a roof several times and worked great. I also left them in the rain for 2 days.
Customer review from jbl.com
Mar77
7 months agoCompatible but gave me ear pain
Ears were aching, i was in alot of pain and i only wore it for less than a minute
Customer review from jbl.com
Response from jbl.com
Customer Support7 months ago
Thank you for your review. We are sorry to hear that you have experienced this. If you would like assistance regarding the experience you described, we would like to welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/
freeeeefalastiniii
7 months ago from London
Great colours, great features
I bought this 2 years ago, the best headphones i’ve ever used. The most comfortable, durable and reliable headphones i’ve used and I have used many during my time. I cannot recommend this product enough and ensure that you will not regret your decision choosing JBL. I wear these headphones everywhere from in the office to going to the gym and have no complaints. However, the only problem is they do tend to make my ears go red.
Customer review from jbl.com
Great for Medium Grade Headphones 🎧
I Absolutely love them, I bought them in Black. Sound Quality is Fantastic for the price. Definitely worth buying, for everyday use.
Customer review from jbl.com