KitchenAidFood-Grinder Attachment KSMFGA
Product details
Web ID: 10020508Should I buy a replacement?
Please note that I am reviewing the meat grinder that I have had for MANY years. At that time, Kitchen Aid was the best mixer on the market, and everyone knew it! I love my mixer and use it frequently to make large portions of mashed potatoes, hamburger for meatballs and meatloaf, etc.. It makes mixing so much easier. So, after getting my mixer as a Christmas gift years ago, I bought the attachments, which I used infrequently, so I was very surprised to see the crack in the meat grinder, that I haven't used in years. Over the years, I have used this attachment for grinding meat to make dog food for my dogs. It had been VERY helpful but I noticed the other day, when I started to grind the meat for the dog's food, again, after several years of not doing so, that the white housing had cracked. But, I wasn't particularly surprised because it, like me, has grown old. So, I came on line to get a replacement for it. Reading the reviews, I am very skeptical about buying a replacement. It seems, after reading the reviews today, that the quality of KitchenAid has declined. One review had a picture of the CRACK in THEIR grinder housing, which looks almost identical to mine! And there are MANY one star ratings for this attachment.. Do you offer guarantees against this piece breaking again? I haven’t used it for many years now, and I hadn't noticed the crack until last week. I've started grinding meat for the dog's food, again, because he refuses to eat dog food, and I don't blame him! I WANT to buy a replacement but the negative reviews are a BIG turn off! I would appreciate a response as to any guarantees that will come with my replacement if I choose to purchase it. Thank you for your time, and I truly hope that KitchenAid still lives up to the wonderful reputation that it has had over the years. I put the grinder attachment in my cart, but I await a response before purchasing it. Thank you.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Opinion02122, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #378877554 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
Bolt Snapped
Only use this grinder to grind up meat. Definitely was not happy when the bolt snapped. And can’t even get replacement parts for it. It worked very well and was so convenient for the few times it did work. Only got a handful of uses out of it before one of the bolts snapped.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Mykystence, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #378868211 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Useful for light work. Don't push it.
I bought this item a year ago. It works fairly well for light use, but not for heavy use. If you are trying to grind tougher cuts of meat with sinew I would get a dedicated grinder with a anti-seize mechanism so parts don't break. Which gets me to the three-star part... This past weekend I was grinding some liver. Right after I started I hit some sinew (not sure how that got in there!). The screw that has the key that holds the auger on and drives the blade sheared in half. The rest of the grinder is in great working shape, but I have an auger I can't put back together because there is nowhere to purchase parts. :(
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear HuntThenGrind, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #377416843 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Great results!
I've had this KSMFGA for several years. I buy beef chucks and prork shoilders and make hambuger or sausage. Saves money AND no mystery ingredients! Left-over holiday ham makes great ham salad. Only one concern; the housing is cracked at the mixer end. Doesn't seem to affect performance.
Recommends this product
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Carm the Cook, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375836922 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you. Review Team
It broke
We have used this grinder to process meat. Today, it broke. One of the bolts that holds it all together broke and now we have a whole bunch of meat that we can't grind up. Definitely not happy with this! I wish I could add pictures but when I click on "Add images", nothing happens.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Donna, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375574540 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Can damage the mixer
I tried to grind apples. Apple juice ran into the mixer motor, caused all sorts of sticky problems. This grinder can leak, and damage your mixer. Do not buy.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Todd70, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#373903251 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Awful
Food grinder could not handle fresh veal that I needed ground up, despite the picture on the box clearly showing meat grinding. Had to spend more money to buy an actual meat grinder.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear Mooks, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#373533981 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Worked ok, until it didn't!
Unfortunately, I have a similar story to many others posted here. We have a stand mixer that we have used for many years and it continues to work well. The grinder was an infrequently used attachment that seemed to be working OK. Yesterday, however, the housing for the grinder basically exploded and broke into several pieces. Fortunately, no one was hurt and the mixer isn't damaged, but the grinder is complete destroyed (see pics). I am not sure what warranty coverage is available, although the box it came promises in various places that the grinder is designed for "a lifetime of use" and that there is a "Hassle-Free Replacement Warranty" for this product. Based on our experience, while we have gotten some good use out of this product, it did not live up to the promise of lifetime usage. Based on the other reviews here, it seems we're not the only ones. Caveat emptor.
Customer review from Kitchen Aid
Response from Kitchen Aid
Dear cjv, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Food Grinder Attachment. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #380374645 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team