Learning ResourcesPrimary Science - Deluxe Lab Set
Product details
Web ID: 7939107Poor quality, so disappointing
So disappointing, the tubes, funnels and stoppers do not fit together and fall right apart. Wish I would have looked further into the reviews. While it looks beautiful, nothing works as it should. Do not buy!
Customer review from Learning Resources
Response from Learning Resources
I'm sorry to hear about your experience with the Primary Science Deluxe Lab Set. At Learning Resources, we strive to provide high-quality educational toys and value your feedback. To help us address your concerns effectively, could you please contact our Customer Service team and provide specific details about the product's issues, including its model, purchase date, and the nature of the quality concerns? Your satisfaction is important to us, and understanding further details will enable us to take the necessary steps to improve and make this right. Thank you for bringing this to our attention, and we look forward to your response.
Disappointing
The tubes do not connect. The microscope never has a clear image. Very disappointed.
Customer review from Learning Resources
Response from Learning Resources
I'm so sorry to hear this! Please provide us with your order number so we can take a look and will be happy to help you with this.
Disappointed with the poor quality
This toy had such great potential but the bad quality of the parts makes the toy almost unusable. The microscope is very difficult to use - pretty much impossible for a 3-4 year old, and not due to its complexity. The tubes do not connect to the funnel and keep falling off on its own. If you add any water/liquid, it will surely fall and make a mess everywhere. The glasses have sharp edges and might pinch a child's finger. The adjustable stand is flimsy and keeps falling. If it was weighted at the bottom it would work. The kids of the sensory tubes don't fit well - you can eve see it on the packaging image. I should have spotted that. The eyedropper isn't long enough. We ended up using another one. The activity cards should have been spiral bound to keep them together. All in all, this is a toy seems like it was designed by someone who doesn't know how kids play. Save your money and buy a Nat Geo kit instead.
Customer review from Learning Resources
Response from Learning Resources
Hello and Thank you for sharing your feedback. The tubes are a little tricky to keep on, but once attached it should not easily be removed. We are always looking for ways to improve our products and could not do that without your feedback, I will be sure to pass this information along to our team. We do appreciate your continued support in our products.
Best toy ever
This is our five year old grandson's favorite play set. He is constantly want to experiment.
Customer review from Learning Resources
Stick with the primary set and save your $$
The Deluxe set seemed like a step up from the Primary Science Lab Set, but the tubes don't connect properly and it falls over. The microscope does not work well, and the experiments are not that exciting either. The tools are well made, but the items don't work well together for the price. Stick with the primary set and save your money.
Customer review from Learning Resources
Response from Learning Resources
If you are having any issues with this, please reach out to us and we would be happy to help you with this.
Wow!
Fun, fun, fun. My grandson likes to help with cooking, so I thought he would love mixing potions and colors. I was right. So cool.
Customer review from Learning Resources
100% recommend!
My son went bananas over this! We cannot wait to try out the experiments!
Customer review from Learning Resources
None of the parts work
I bought this as a christmas gift for my 3yr old son and it is a major disappointment. The tubes on the funnel just fall out and do not stay connected no matter what I do. There is no click to keep them together. The caps for the sensory tube don't fit correctly and water leaks out constantly. The microscope is poor quality and hard to see anything on it. I regret buying this product.
Customer review from Learning Resources
Response from Learning Resources
We're sorry to hear about the issue you're experiencing with your Primary Science Deluxe Lab Set, and we understand your frustration. It's important to us that our customers enjoy their products, and we apologize that your experience has not met this standard. To assist you better, could you please contact our Customer Service Team and provide some details about your purchase? Information such as where and when you bought the product and any steps you've already taken to try to connect it would be helpful. This will allow us to pinpoint the problem and offer a suitable solution. Your satisfaction is our priority, and we're committed to resolving this issue for you. We appreciate your patience and the opportunity to make things right.