OLED65C5PUA 65" 4K UHD OLED evo C5 Smart TV
Product details
Web ID: 22233492Ratings & Reviews
41 customer images
Excellent display. Menu, remote need improvement
Display on content is breathtaking in clarity, vivid colors.Contrast was, of course, excellent due to the OLED screen. Of course, this is when watching the appropriate media. (I was watching an UHD disk of a movie). Out of the box, menu was really cluttered with apps I didn't need (not subscribed to most) and unwanted ads. I deleted the unused apps to de-clutter. Remote is nice with a point-at-screen-and-click feature. However, the precision of the pointing is a tad off. You get used to it. My package came with an LG soundbar which worked with the LG TV remote, which is a huge plus and allows me to put away the soundbar's remote. Overall, I'm very happy with my purchase
Customer review from lg.com
Response from lg.com
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear about the breathtaking clarity, vivid colors, and excellent contrast of the OLED65C5PUA display. We understand that you are very happy with your purchase, especially the stunning picture quality when watching UHD media. We also understand your feedback regarding the initial clutter of the menu with unnecessary apps and ads, as well as the need for improvement in the pointing precision of the remote control. Your detailed feedback on the software interface and remote functionality is very important to us, and we appreciate you noting the huge plus of the LG soundbar working seamlessly with the TV remote. We assure you that we are committed to continually improving the user experience, including both the physical accessories and the software interface. https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Solid 65" TV choice
I've had an older 55" version of this TV and it's been a rock solid TV with excellent picture quality. So when it came time to replace another brand TV, after doing research, it was a slam dunk to get another LG OLED for my family room. Very durable screen, easy to use interface, and I appreciate the very attractive design of the product from the side, it's so thin compared to most others.
Customer review from lg.com
Response from lg.com
Hello. Thank you for sharing your wonderful experience. We’re thrilled to hear that your older 55" LG OLED proved to be so reliable with excellent picture quality, making it an easy choice to upgrade to another LG OLED for your family room. It’s great to know you appreciate the durable screen, easy-to-use interface, and the sleek, ultra-thin design that stands out! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Display iscrazy bright
Once you go oled you can never go back I love the brightness and realism If you like nm omg the fights are unbeatable. Also gaming is amazing.
Customer review from lg.com
Response from lg.com
Hi Vincent! Thank you for sharing your feedback on the LG OLED65C5PUA. ❤️ We’re thrilled to hear the brightness and realism have impressed you, and that the OLED experience continues to deliver unbeatable performance for movies, sports, and gaming alike. It’s great knowing the C5 has lived up to your expectations and enhanced your entertainment setup. #LifesGood If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Terrible remote, no setting to fix
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled. I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings. It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Customer review from lg.com
Response from lg.com
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Great Deal
In all honesty we haven't been able to watch this TV much since it is going into a room under construction. But when we did turn it on, we loved the picture. The reason we bought this particular OLED TV was because there was a 20% off special for one day so we took advantage of that. We also need to purchase another TV, if we receive the same deal we would buy another LG.
Customer review from lg.com
Response from lg.com
Hello. Thank you for sharing your thoughts about your LG TV. It’s great to hear that even with limited use during your room construction, you’ve already enjoyed the beautiful picture quality of your OLED TV. Taking advantage of that one‑day 20% promotion sounds like a smart move, and we’re delighted to know you’d consider purchasing another LG TV if a similar deal comes along. We’re glad LG continues to be your choice for premium viewing experiences! ^James
Great TV
I purchased this TV as my first upgrade to OLED. The display is fantastic quality and goes perfectly in my home. The black levels are perfect and make the viewing experience a pleasure.
Customer review from lg.com
Response from lg.com
Hi Divizen, thank you for sharing your experience with the LG OLED65C5PUA. We’re thrilled to hear your first step into OLED has been such a positive one, with the perfect black levels and fantastic display quality enhancing your home setup. It’s wonderful knowing the viewing experience feels like a true pleasure. If you ever need support or have questions, you can reach us anytime at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Compliments the 9.1 surround system
The picture display is vivid and lifelike and true to all the brightness and color rendition
Customer review from lg.com
Response from lg.com
Hi Editec, thank you for sharing your review of the LG OLED65C5PUA. We’re glad to hear the vivid, lifelike display is perfectly complementing your 9.1 surround system and delivering brightness and color that truly stand out. For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
quality display
Its a good quality display, perfect size. LG offers interesting feedback.
Customer review from lg.com
Response from lg.com
Hello. Thank you for sharing your thoughts about your LG TV. We’re glad to hear the display quality and size are just right for your needs! It’s great to know you’re finding value in the feedback LG provides—we appreciate your review and hope the product continues to serve you well. ^James