This item may not be shipped to P.O.Box, U.S. Virgin Islands, American Samoa, Palau, Guam, Marshall Islands, Hawaii, Puerto Rico, Alaska, Armed Forces Pacific and El Paso, TX.
Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
Shipping Method: UPS Ground
This ships in two separate boxes. Occasionally, the pieces get separated in delivery, so they arrive at different times.
Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
Dear Valerie, Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we are sorry this item did not meet your expectations. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Thank you and have a great rest of your day.
Return
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Response from Macy's
Dear Valerie, Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we are sorry this item did not meet your expectations. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Thank you and have a great rest of your day.