Karina Pumps
Product details
Web ID: 9295820Gaps on the side
They gap. I bought the wide version of the shoe which normally works. Quality was less than I expected
Customer review from naturalizer.com
Response from naturalizer.com
We value your feedback of the Karina pump and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Sizing is off
Nice design but very uncomfortable and big. Keeps sliding off my feet.
Customer review from naturalizer.ca
Unfortunately, this item I ordered is too large for me, even though I selected my usual size. Although I purchased it some time ago, I have not been able to use it even once. I am willing to exchange it for another pair of sandals.”
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to learn that the Karina pump from your order didn't work out for you. We understand that is disappointing. You have 60 days from the purchase date to make a return. To print a Purolator return label and packing slip, please follow the instructions at the page below: https://www.naturalizer.ca/en/help/returns-and-exchanges Re-package your order, place the completed return form inside the box, and affix the return shipping label to the outside of the package. We recommend dropping your package at a staffed Purolator location to avoid delays. Upon receipt of your return, a flat rate return shipping fee of $8.00 per order will be deducted from your refund total. Please allow 2-3 weeks from arrival to our warehouse for your return to be processed. Our warehouse is unable to process exchanges. If you prefer a different size, color, or style, simply place a new order on our web site. Keep in mind, Final Sale items are not returnable.
runs a little big!
wasn't expecting how big these run. usually I go for 8s wide but these were at least a finger width too big.
Customer review from naturalizer.ca
Hugely disappointed
I purchased my normal size and shoes are too big also not comfortable. I do not recommend this. Also wore this for 1 week and already has skid marks. I’m actually very disappointed. Also bought in the navy and the shoes is visibly a size bigger. I am even thinking I was pro given the wrong size. Unfortunately I live internationally and not able to return. I will try to sell them but at this point just hugely disappointed especially given the cost.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the Karina pumps did not fir properly. We value your feedback and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Exactly as pictured
True to size. Perfect ‘nude’ shade to go with any outfit. Not disappointed.
Recommends this product
Customer review from naturalizer.ca
False ad. Not Leather.
It is advertised as leather. But inside the shoe says it is manmade.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to hear that the Karina pumps aren't what you were expecting. We understand how disappointing that is. This style does come with a leather upper on select colors. The toe box, insole, heel counter, and outsole may be man made or recycled materials. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Dissatisfied
Way too big, like at least an entire size and a half. I’ve ordered twice now and haven’t been satisfied, also waiting for a refund. Takes way too long in this day and age
Customer review from naturalizer.ca