3300 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
Product details
Web ID: 23649626168 reviews
Love it!
Love it. Love the fact that I can make a regular, cappuccino or latte at a touch of a button. So easy and functional! Enjoying it to the max.
Customer review from philips.com
Brill coffee machine
Brilliant coffee machine, my husband is delighted with it and the coffee tastes amazing.
Recommends this product
Customer review from Versuni
Limited in the drinks it can make
It claims to be quiet.. But when starting up and making drinks it is rather noisey
Customer review from philips.com
Response from philips.com
Thank you for your rating and review of the 3300 Series EP3347/90 Fully automatic espresso machine. On behalf of the Philips team, I would like to thank you for taking the time to share your feedback with us. We are sorry that our product did not fully meet your expectations and for the experience you had with it. Undoubtedly, your satisfaction is of paramount importance to us, and we are deeply sorry for any inconvenience this may have caused. As mentioned on the product page of the coffee machine, this model can prepare 5 coffee types, classic espresso, regular black coffee, cappuccino, latte macchiato and iced coffee. In order to be sure that the sound emitted by the device is normal, we encourage you to contact us via our website support page https://www.home.id/support. Kind regards,
We drink a lot less coffee now !
This coffee machine is finicky! We hav to keep reading up on the instructions from the Manual because if you push one button before another, you do not get coffee…mostly just water!
Customer review from philips.com
Bean Hopper Problem
The beans don’t feed into the grinder correctly. I have to lift the lid and push them to the grinder.
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Excelent, very practical to use and enjoy.
Excelent, very practical to use and enjoy. Very good product.
Customer review from philips.com
Poor - returned
Not very good at all. It was first time purchasing bean to cup coffee machine and I was disappointed. The coffee was watery, the latte function did not produce coffee and wasted allot of product. The instructions are not very clear. I returned it in the end.
Customer review from philips.com
Response from philips.com
Hello! Thank you for sharing your experience with the EP3347/90. We're sorry to hear that your first bean-to-cup coffee machine didn’t meet your expectations. We understand how disappointing it can be when a product doesn’t perform as expected—especially when you're excited to try something new. The issues you mentioned with the coffee quality, latte function, and unclear instructions are not what we aim to deliver, and we appreciate you bringing them to our attention. In case you experience any issues with our product, please do not hesitate to contact our consumer support here: https://www.home.id/support for further guidance/assistance. Your feedback is valuable and will be shared with our product development team to help improve future models and user guidance. If you ever decide to try another Philips coffee machine, our consumer support team would be happy to assist you in finding one that better suits your preferences. Thank you again for giving Philips a try, and we hope to have the opportunity to serve you better in the future. Kind Regards,
Series 3300 Fully automatic espresso machine
The machine overall is great. However the lack of instructions is appalling. I had to go on line to find out how to set up my machine.
Recommends this product
Customer review from philips.com