Baristina Automatic Espresso Machine
Product details
Web ID: 23649619Ratings & Reviews
78 customer images
Unsafe
Due to a defect hot water can overflow leading to burns and slippery floors. Phillips refuses to provide warranty support to correct the issue.
Perfect if?
I'm a coffee lover, just bought the machine on Black Friday offers . I like the machine simplicity, hope Philips will add just 2 upgrades - Double shot Espresso - App functionality ( can you app to automade my coffee remotely ) - optional ( new machine colors , like : Red , Pink , Green , Blue )
Customer review from Versuni
waste of money
worked fine for 2 months, then after that, it doesn't grind enough coffee, and leaving water in the portafilter, more water than the espresso cup itself. I should have believed the reviews I read before buying. It is a piece of junk, do not buy.
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Started leaking after 6 months - Philips no help
Started leaking after 6 months - Philips no help after multiple attempts. Waste of money. Do not buy.
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Poor web site!
I need to buy a this part but unfortunately the web site doesn't allow me. Moreover, I dont live in US, but i bought my Baristina there when I was traveling. As this product is not officialiy distributed in my country, my unique way to solve this is buying through this web site! Please, i just wanna buy it! Help me to allow me to use my Baristina again!
Customer review from Versuni
Response from Versuni
Thank you for reaching out! We completely understand how important it is to keep your Baristina working. At this time, we can only provide support for parts and accessories within the U.S. and Canada through our Encompass website. Since the product isn’t officially distributed in your country, we’re unable to process orders outside these regions. We truly appreciate your understanding and love for our product!" Please feel free to give us a call at this number +1 833 737 1212. from Monday- Friday between 9 AM-5 PM and we will try to see how we can help you through this.
Baristina spare parts
Ther portafilter handle is broken , how can I oprder a replacment , no option to add into the cart .
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Website Designed By A 6 Year Old!
Needed a new one of these.....the poorly designed website did not have an option to add it to cart and purchase it. So now Philips is losing a customer because there is no option to purchase a replacement part. Well done Philips!!
Customer review from Versuni
Response from Versuni
"Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST Excluding Major Holidays"
Fast and easy automatic espresso!
gifted by Philips - I wasn't sure what to expect from this machine, but it works so fast and conveniently! I didn't want to deal with the hassle of more manual espresso machines nor the pods style that is so wasteful. The best part of the Baristina is that you can use any beans you want and have it automatically grind, tamp, and brew in a few minutes. The matching Milk Frother also works so quick and has a hot or cold option depending on your latte type. This is perfect for both frothy hot lattes and a thick cream top iced latte! If you are a coffee lover who wants something easy, high quality, and more sustainable, Baristina fits the bill.
Recommends this product
Customer review from Versuni