PhilipsSonicare 7100 Rechargeable Toothbrush Black
PhilipsSonicare 7100 Rechargeable Toothbrush Black
Product details
Web ID: 26543444221 reviewssorted by Newest
Love the sleekness
This my third Sonicare toothbrush and I am hooked. I really like this model. It is more compact and easier to travel with.
Customer review from philips.com
Have seen improvement in my gums since using
I don't regret getting this particular toothbrush as it was recommended for my age/teeth/gums. I've already seen an improvement in gum recession since switching to the Philips 7300 after using a less expensive/less powerful brand. HOWEVER, this toothbrush stresses me out. I feel like I'm in a race to add additional teeth to the cleaning format in the allotted time. I like that it vibrates to tell you when to switch from one section to another. That's all well and good but it does not allow for enough sections. You give me 8 sections when there should be 10-12. Top Left outward facing, Top Right outward facing Top Left inward facing, Top Right inward facing Bottom Left outward facing, Bottom Right outward facing Bottom Left inward facing, Botton Right inward facing Boom - turns off! When am I supposed to brush the tops of the molars on the upper left and right, and the tops of the molars on the bottom left and right? Yes, yes....I can just turn the darn thing on again for two to four more sections. But you design and manufacture toothbrushes to make brushing more effective, AND simpler and rhythmic. How about realistic?
Recommends this product
Customer review from philips.com
New button design does not work
I have been using Sonicare toothbrushes for years. Unfortunately, they die and you have to get another one. Well, they changed the buttons on this new model. They are imbedded in the handle - sort of like they are flush (they don't stick out - not even a little). When I first got it, I had a really hard time finding the button with my thumb because there was no tactile feeling for it (like on previous models). Now, after almost 2 months of using it, the button barely works. I think toothpaste has gotten inside it - I don't know - but it is so hard to press the button to start it. It's a good thing it stops on its own, because I can't press it to stop it myself. And forget trying to change the mode - those buttons are impossible. Please bring back the old button design!!!!!
Customer review from philips.com
Response from philips.com
Hello there! Thank you for your feedback and for being a longtime Sonicare user. We appreciate your comments about the design. We're sorry to hear you're having trouble with the new button design. If residue buildup is affecting the button's responsiveness, we recommend gently cleaning the area with a soft, damp cloth. If the problem persists, please consider reaching out to us via one of our social media channels. We would like to look into your case and ensure a prompt resolution for your issue. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. Best regards, Philips Consumer Care
Great brush, poor travel accessories.
Toothbrush itself does the well, teeth feel nice after the cleaning. What made me give a 3 star review is the travel case - the case is not convenient for carrying supplies. All that fits in it is the toothbrush and one brush head (without the cover on it). At minimum, it should be able to carry toothbrush, brush head with cover on, and the charging cord. Our previous Phillips travel case carried the brush, two brush heads with cover on, and the charging cord. The lack of space with this travel case is disappointing/inconvenient.
Customer review from philips.com
Having a hard time turning it on
I really love it except I’m having a hard time turning it on. It takes a few minutes to get it to turn on the button doesn’t seem to work right.
Customer review from philips.com
Convenient & Functional
The timer is a nice feature to remind you to move location in mouth, charger is convenient, small and looks neat on counter. Bristles are good smoothness. My only issue and not sure if defect or feature, is that the top falls off easily while brushing
Recommends this product
Customer review from philips.com
Good job.
its doing its job! Replacement brushes are expensive.
Customer review from philips.com
Choice of heads keeps the fight away
With two handles and wifi connected heads there's no "fighting" over our preferred settings. Gentle versus firm etc. Makes for harmony in the bathroom.
Recommends this product
Customer review from philips.com