PS500 Pacesetter Computerized Sewing Machine
Product Details
Web ID: 17299622Brother innovis500 Pacesetter
This machine is incredible! Conveniences galore! I haven’t sewn in over 30 years and I was grateful for how user-friendly this lovely machine is! Even when referencing The operational manual, Instructions are so clear and straightforward. Love my machine and all the functionalities available.
Customer review from brother-usa.com
Don’t waste your money
I have sewn for 60 years, always with hand-me-down or gifted machines, I saved enough to purchase this machine. What a mistake! Makes good seams, but that is all. The only function that works well consistently is the thread cutter. Biggest issue is fabric getting pulled into the feed dog. Varied stitches work well once and then are a mess the 2nd time with same fabric, same thread. Some stitches work fine for 2”-3” and then the top/spool thread seizes up and pulls bobbin thread to the top. Thread knotter only works if pressed 5-6 times. This is the first machine I was able to select for myself. It is a HUGE disappointment and a waste of money and opportunity.
Customer review from brother-usa.com
Response from brother-usa.com
We understand you are experiencing issues with your Brother Pacesetter PS500 not working properly. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Great machine!
This is a huge improvement over my old machine, but I think a couple of features could be added that would not cost a lot to manufacture but would be very helpful. For example, it would be nice if 1/4 inch sewing lines could be extended from the needle out to the ruler at the front of the machine. Better lighting under the throat and at the needle area. Better screwdriver to get the screws out of the metal feed dog area to make it easier to clean on a regular basis. A way to warn the sewist that the needle is not in the middle position (I have broken two needles because they hit a foot that only had a middle hole). Would love the metal feed dog plate to extend another couple of inches under the throad so a magnetic guide can be used further out from the needle. Also I love that I can start sewing without holding the loose threads to the back, but I still get a little bird's nest under the fabric, some of which cannot be removed because the threads are hung up with each other. Love the longer feet and the longer feed dogs, love the automatic threader which works great and is much more intuitive than on my former machine (and which I never used), controls are very intuitive and easy to use with a small learning curve. Threading and putting the bobbin in are easy with a bit of a learning curve. Winding a bobbin is easy.
Customer review from brother-usa.com
Dream Machine
Absolutely love this machine. Easy to thread, fill bobbin, use the different stitches, change presser foot. Love having the option to use the Start button instead of the foot control and love the speed control. It is truly a dream machine. So glad I made the investment.
Customer review from brother-usa.com
Good midrange unit
Great machine for many different fabrics. Easy to understand symbols to adjust stitches!
Customer review from brother-usa.com
Love, LOVE, L O V E
I LOVE my new machine!! I bought my last Brother machine in 1982. This new one has so many new features that makes sewing so much fun.
Customer review from brother-usa.com
Love
I love the machine. Very quite. I do have a problem with the thread cutter, very inconsistent. I also have a problem with the stitches being consistent and neat.
Customer review from brother-usa.com
Sews great, bobbin winder horrible
I love the way it sews, but the bobbin winder has caused a tremendous amount of frustration. No matter how many times I rethread, reread the directions the bobbin still doesn't wind properly.
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother PS500. We appreciate your feedback. I’m sorry to hear that you are having bobbin issues with the Brother PS500. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/PS500