Product details
Web ID: 11340678Should have bought one of these years ago
Easy to control heat and the weight is outstanding in that it stays where you want it
Recommends this product
Never received:(
Never received:(
Response from Macy's
Hi Adriana,
We sincerely apologize for the delay in receiving your order. We understand how frustrating it can be when an expected delivery is late, and we deeply regret any inconvenience this has caused.
Please don’t hesitate to reach out to us at 1-657-275-3737 or help@pureenrichment.com. Our customer service team is ready to assist and address any concerns. We look forward to hearing from you and resolving this issue promptly.
Thank you,
Jessica
Pure Enrichment Support
Doesn’t work
I got it 2 months ago. Used it only once. Tried using it again, it doesn’t work. It doesn’t heat up and doesn’t work. Very disappointed.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Raj, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your WeightedWarmth Weighted Body Pad with Heat and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
3
I got it for Christmas used it 3 times and it won't heat up
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Makenzie, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your WeightedWarmth Weighted Body Pad with Heat no longer heating up and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
It is perfect
I really love this electric weighted heat pad. I am using it for my hand therapy and it is really High quality and practical. the heavy weight is a plus. Thank you!
Recommends this product
weighted blanket
This was a Christmas Gift. It does not work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Returning it.
Response from Macy's
Hi Vickie,
Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment Large Weighted Heated Pad and our customer service team will be happy to further address this.
Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues.
Thank you,
Jessica
Pure Enrichment Support
Stopped working after a few months
This pad worked well for a few. Months then it just became a heavy ultra small blanket.
Response from Macy's
Hi,
Thank you for sharing your feedback. We’re sorry to hear about the issues you’re having with your Weighted heating pad. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you!
Thank you,
Jessica
Pure Enrichment Support
Short Lived and Disappointing
Got this for Christmas as a gift, used it maybe a handful of times and by the beginning of the following February it just stopped working. Highly disappointed. Last heating pad I had lasted me over ten years and this made it about two months.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Shannon, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your WeightedWarmth Weighted Body Pad with Heat and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support