Pure EnrichmentPureRelief XXL Ultra-Wide Microplush Heating Pad
Product details
Web ID: 12623262Ultra wide pad
Great product. Love the extra size. Deliver on time.
Recommends this product
Customer review from Pure Enrichment
My xl heating pad!
Love Love my heating pad. I have leg cramps and this heating pad helps me sleep at night.
Customer review from Pure Enrichment
Wife loves it
It was super good for my wife and she really loves it
Recommends this product
Customer review from Pure Enrichment
Extra wide Heat Pad
Love the size, material, stay on feature, 6 different settings!
Recommends this product
Customer review from Pure Enrichment
Do not buy
Worked for a few months then started flashing F and will not turn back on. Complete waste of money. Do not recommend.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi NAR16, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XXL Ultra-Wide Microplush Heating Pad. The blinking "F" may indicate a connection error caused by damage in the heating coils. Rest assured, the PureRelief XXL Ultra-Wide Microplush Heating Pad is backed by Pure Enrichment’s industry-leading 5-Year Warranty, and we’re committed to ensuring your satisfaction. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you further and resolve this issue as quickly as possible. We look forward to hearing from you and making this right! Thank you, Jessica Pure Enrichment Support
2 pads, neither work
Had to return the first one due to not turning on. Now the second one is now showing the F code and is not working at all.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hello Kim, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief heating pads. Our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
Stop Working After a Year
Me and my family have bought about 5 of these over the years. Every single one of them stopped working after a few months to a year. I love this heating pad and how the controls are set up, but I just wish they would last longer for expensive as they are.
Customer review from Pure Enrichment
Response from Pure Enrichment
Hi Kan, Thank you for sharing your feedback with us. We’re very sorry to hear that your PureRelief XXL Ultra-Wide Microplush Heating Pads have stopped working and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at (714) 668-0300 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Customer Support
XXL heating pad
Love it. Have gotten 4 now over the years. Best on market.
Recommends this product
Customer review from Pure Enrichment