Pure EnrichmentPureRelief Luxe Micromink Heating Pad - Sand Waves
Product details
Web ID: 11340663Glamorous Heating Body Pad
I bought this for my 92 year young Mom for Christmas and she loved it! The control switch has a setting that allows running time for 2 hours and then turns off. She really liked that feature. The soft faux fur cream colored exterior looks esthetically beautiful and feels wonderful on the body in her opinion. The length and maneuverability of the pad made it seamless when draping it over a body part that needs soothing heat therapy--back, arms, neck legs etc. The shipping was very slow however. Not sure how long it will last but for now it seems to do the trick for her!
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Pure Relief Lux Micromink heating pad review
I have been using the Pure Enrichment heating pad - Model PEPNTLUX-A for years and have found it to be the best in terms of comfort (very soft outer material), size along with an easy to use controller. I love the auto shut off and highly recommend this product - ⭐️⭐️⭐️⭐️⭐️ Their customer service is also ⭐️⭐️⭐️⭐️⭐️ I had the pleasure of peaking with April today who was excellent!
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Customer review from Pure Enrichment
Great support from Pure!
The heating pad is great! Very user friendly, heat’s up quick, and the different settings are perfect. Unfortunately, the pad gave a fault error code and we couldn’t get it working again. Pure offered to replace it free of charge!
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Customer review from Pure Enrichment
Super heating pad
I purchased this heating pad because of it's features. To be honest, they were all as written. The cover is a soft mink feel. It is a perfect size. There is a multi level control that allows you to set the heat level and whether you want an auto shutoff or continuous heating. Love it!!!
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Customer review from Pure Enrichment
Good Choice
After readings other reviews, I ordered the heating pad. It's great. The longer size is helpful and the fabric is soft.
AMAZING SUPPORT AT PURE
So I had to remove 1 star because our pad broke after 6 months. Never washed. Never spilled on. Didn’t leave running over night or anything obscene. Just gave the “F” malfunction one day and never worked after. I’ve read this has happened to many users. BUT. Pure replaced the pad at no cost and VERY little effort on my part. Just contacted support, they asked me to attempt a few simple troubleshooting steps, and when I told them it still wasn’t working, they told me a new one was already on its way! Otherwise, the pad works great. Very comfortable compared to older models. Multiple heat settings and timer functions all work great. Hope this one lasts!
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Customer review from Pure Enrichment
We have 2 and bought 1 for a friend
Did a lot of research to find something large enough with different settings and washability that didn't stink. Was given a beautiful one by Sunbeam and have still not been able to remove this new chemical plastic smell that started to become common around 15 years ago, even after putting it in the sun for hours and hours, which usually works. I still used that unit, but after a year, the cord connection went bad. So disappointing. This one gives me so much pleasure. I can mist it for moist heat and so appreciate its size and washability. Have even used it under a towel and puppy pad for my tortoise in the winter. My friend was having trouble finding a good one that was UL listed, so I sent this model for her birthday. She's been so happy, too. Last but not least, one of the power chords got misplaced and after trying to find a replacement cord, I called the company and they sent me a new one as a courtesy. And they're local and manufacture their product here! Definitely 5 or of 5 stars.
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Customer review from Pure Enrichment
Stopped working after a power outage.
This worked fine, but I expected it to last longer than two months. A recent power outage seems to have made it get stuck at a certain setting.
Response from Macy's
Hi Suzanne, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief Luxe Micromink Heating Pad and our customer service team will be happy to further address this. These heating pads are backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support