13.2 Gallon Rectangular Step Can
Product details
Web ID: 11911318Ratings & Reviews
47 customer images
Kitchen trash can
So far so good! Everything is working out great!
Nice
Good quality. Looks nice in my kitchen. Hands free & closes gently. Easy to clean off
Recommends this product
Beautiful looking trash can- well made
Fits great along a tight corner. Comes already put together. Works perfectly- lid closes slowly. Looks well made and high end.
Recommends this product
Sad customer
The inside of the lid get dirty if full to the top. The garbage bag is difficult to put inside.
Response from Macy's
Thank you for sharing your feedback, Js. We understand your concerns and apologize for any inconvenience caused. Regarding the lid getting dirty, we recommend emptying the trash more frequently to prevent overflow and minimize mess. As for the difficulty in inserting the garbage bag, we suggest wrapping the bag around the inner bucket and tucking any excess overhang into the circular hole in the back for a snug fit. We hope these suggestions help improve your experience with our product. If you have any further questions or need assistance, please feel free to reach out to us. Your satisfaction is important to us, and we're here to help in any way we can.
Item damaged
Item damaged
Response from Macy's
Arun, we're sorry to hear that your QualiaZero 13.2 Gallon Rectangular Step Can arrived damaged. Before initiating a return, we recommend checking Macy's return policy. If you encounter any issues, please contact our customer support at info@qualiaware.com with your order details, and we'll assist you in resolving the matter promptly.
The lid
The lid does not stay down. Unless you can somehow position the bag in a different way so it can close. Mostly ours just stays up and I don't like it. I didn't know I had to be taught how to use a garbage can.
Response from Macy's
Thank you for sharing your experience with the QualiaZero 13.2 Gallon Rectangular Step Can. We're sorry to hear that you're facing difficulties with the lid staying down. To ensure proper functionality, please make sure that the trash bag is not obstructing the lever mechanism. Repositioning the bag or ensuring it doesn't impede the closing process should help resolve this issue.
If the problem persists or if you have any further questions, feel free to reach out to us at info@qualiaware.com. We're here to assist you in making your experience with our product as smooth as possible.
Lid don't close well but spacious
The lid doesn't close well. Spacious can but needs to fix the lid issue
Response from Macy's
Thank you for sharing your feedback. We're sorry to hear about the issue with the lid not closing properly. This doesn't meet our quality standards, and we'd like to ensure you have a better experience. Please feel free to reach out to our customer service team at info@qualiaware.com so we can assist you in resolving the lid issue to your satisfaction. Your feedback helps us make improvements, and we appreciate your input.
Efficient Step-on Trash Can
I am extremely impressed with this 13.5-gallon trash can. Not only is it robust and durable but its spacious design allows for ample waste storage during cooking and cleaning sessions. The step-on mechanism ensures ease of use and makes it a remarkably convenient addition to any kitchen.
Response from Macy's
Thank you so much for your kind words, GoodReivewer! It's great to see that our product has met your expectations and that you're happy with the size and quality. Thank you for taking the time to share your experience with us. If you have any other questions, feel free to email info@qualiaware.com. Thanks again!