Enamel on Steel 12-Qt. Covered Stockpot
Product details
Web ID: 2382345Caution: Erosion at High Temp
I do a lot of boiling. The bottom of the pot begin to erode after only 3 months and 10 usage. Unable to use it any longer, the enamel eroded at the bottom. Also, the top fell on the floor and chipped. So much for good looks!
Damaged defective stockpot
This stockpot came scratched from the handle. When cooking the lid shakes very loudly, dripping steam from the side. Handles get extremely hot and takes long to cool off. Not worth buying
Absolutely perfect
Absolutely perfect -great pro9duct, great price. Very happy, thank you!!!
N/A
It was a gift 🎁
Look for another pot
Terrible experience with this pot. I was very excited to buy this large soup pot, but after cooking my soup for hours, I was ready to serve the soup and freeze the rest. The pot was stuck to my stove and I could not move it at all. I had not spilled any soup, nor had any dripped from the top while cooking. It was very difficult to get the soup out of the pot, and was also scary because I could not move the pot for about 6 hours. Eventually, I was able to remove the pot from the stove. I washed it out and put it away in a closet. I will never use it again. It was after the 30 days for a Macy’s return, which is what I should do with it.
Response from Cookware Specialist
Thank you for your feedback Tammy and we apologize for your disappointment with your Rachael Ray Enamel on Steel 12-qt. Covered Stockpot. We will certainly pass your comments along. At your earliest convenience, if you would like to discuss the issues you are experiencing, please reach out to our cookware experts at support@rachaelraykitchenware.com. They are available online Monday through Friday from 7:30 am to 4:00 pm Pacific Time, excluding holidays.
Disappointed
I bought this stockpot with the intention of cooking for holidays and other family get togethers. I was truly disappointed when spatulas arrived in a large box and the pan arrived with the same delivery in a bag. When I opened the bag the stockpot was chipped both inside and out.
Customer review from RachaelRay
Too light.
It is too light. Though I kept it.
Burnt Food Every Time!!!
From the first time I cooked with this pot EVERY TIME I use it the food sticks and burns!!! It says it's non-stick but fir sure it's not!!! For the price I paid for this I'm horribly disappointed and would like it refunded!!!! It's disgusting how bad this pot is!!!
Customer review from RachaelRay
Response from RachaelRay
Thank you for reaching out to us and we apologize to hear about your cookware. If you believe your cookware is defective, we would appreciate the opportunity to evaluate your cookware to determine what is taking place using our online warranty. You can submit a warranty claim at support.rachaelraykitchenware.com. We honor the lifetime warranty on products with manufacturing defects; if your cookware is found to be defective, your cookware will be replaced.