ROCKYMen's Code Blue 6" Public Service Boot
Product details
Web ID: 224028956 reviewssorted by Newest
Inside the boot.
The area inside where the shoe strings go through they press down on both of the boots that cause discomfort.
Recommends this product
Looked like great shoes, and I bought two pairs. Turned out that they are too narrow at the ball of my foot, causing swelling and pain in both feet.
Customer review from rockyboots.com
Response from rockyboots.com
Hello Jim, I'm sorry to hear that the fit of the boot was not to your liking! I see that you were able to set up a return with a customer service representative for this item. If there is anything else we can do to improve your experience, or if we can help you find a boot better suited for you, please let us know!
Okay
We’re comfortable when I purchased it. Becoming not so comfortable now. Didn’t think the padding lasted long.
Customer review from rockyboots.com
Response from rockyboots.com
I'm so sorry to hear that these boots are not meeting your expectations in terms of comfort. I see on our end that you were able to put in a new order for a different size. I hope that the new boot works out for you, and if there is anything further we can do for you please let us know!
Reasonable boot, minor issue.
I have worn these boots for about 6 months, and they are very comfortable and great to wear. However, the nylon portion where the boot bends at the toe has failed. There is a hole in the side of the boot as a result. Other than that, issue a very nice pair, but I expected more life out of these, I guess waterproof socks will be in order.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, thank you for taking the time to share your review with us. We're happy to hear that you enjoyed the comfort of the boots but we're so sorry to hear about the flex point issue. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. http://www.rockyboots.com/warranty/product-warranty.html All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they'll be able to set up a return. If you have any more questions please call or email our Customer Care team, customerservice@rockybrands.com or 1-866-442-4908. Thanks!
Theu did fix the issue
*Edit Previous Review* It took a bit, but they did sort things out and provided the missing free items. Boots are great and much more comfortable to spend all day standing in than my previous work provided junk was. Also fairly light for the size and build.
Recommends this product
Customer review from rockyboots.com
STAY AWAY!
Aesthetically one of the best looking LEO boots. Functionality wise, they are very uncomfortable. I even bought insoles which did help, but the inside of the boots would still callous my pinky toes after 8hrs. Material wise they are very plastic and cheap feeling. Rocky Boots could have a hot seller on their hands with this boot because again aesthetically it is one of the best looking boots I've found. If they upgraded the material and comfortability of the boot it would be a must have. As of right now it is a terrible buy.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, thank you for your review! We're sorry to hear that this boot hasn't met expectations, we appreciate your feedback and will take this information to our Product Development Team for their review for future products. If we can do anything else to assist you or improve your experience, please feel free to reach out to our Customer Care team at customerservice@rockybrands.com or 1-866-442-4908. We are here to help!