ROCKYMen's Worksmart Unlined Western Boot
Product details
Web ID: 22460202They run small in size and we have to return them and get new.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, we apologize for the fact that the fit did not work out for you! We appreciate the feedback. We will take this information to our Product Development Team for their review of future products.
Plastic and Cheap!
I’m so disappointed! All the men in my house (sons and husband) LOVE the original ride western pull on square toe boot! I’ve been buying them for years. I guess Rocky isn’t making it anymore and this looked similar. The leather in this boot is so cheap and the sole is horrible. I returned all 3 pairs. Rocky, what happened?
Customer review from rockyboots.com
Response from rockyboots.com
We're sorry to hear about this. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship.http://www.rockyboots.com/warranty/product-warranty.html All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they'll be able to set up a return. If you have any more questions please call or email our Customer Care team, ecommerce@rockybrands.com or 1-866-442-4908. Thanks!
Where is my refund
I returned these boots because they were too large. I have purchased multiple pairs of Rocky boots and have always been happy with the quality and the fit. For whatever reason these were too large. No problem with that. What I am not happy with is my refund on the purchase. I received an email telling me they had received them on 24 Nov. It has been nearly three weeks and I am still waiting for my credit card to be credited. Feel like this is far too long.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, I am truly so sorry for the delay in receiving the refund for the returned boots. Due to a successful busy season, we have been doing our best to get to all of our returns and refunds. I see on our end that the refund was processed on our end December 17. It may take up to 10 business days, not including holidays, for this to reflect on your account. If you still do not see a refund at that point, we would recommend contacting your bank directly!
Leather pull strap already broke where it's stitched, very disappointed in the boots
Customer review from rockyboots.com
The best
One of the lighters and comfortable boots I had 100%recommended
Recommends this product
Customer review from rockyboots.com
Poor quality
These boots are made so poorly!! The top of them are so big that his jeans he always wears with his other boots are constantly riding up. Honestly wish we would’ve sent them back, but they were his birthday present.
Customer review from rockyboots.com
Poor Quality
Ripped on the outer seem of the boot after one wear in a casual setting.
Customer review from rockyboots.com
Ordered my usual size. Hard to get on past ankle area. Fit good when on. Thought they would stretch but have not.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, we apologize for the fact that the fit did not work out for you! We appreciate the feedback. We will take this information to our Product Development Team for their review of future products.