PRO Softside Luggage Collection
Product details
Web ID: 10061218Choose Your Items (4)
Not worth the price!
We wanted a higher quality piece of luggage for future travels. We were replacing 4 pieces of our 5-year old Samsonite luggage that had broken zipper pulls. So disappointed that this bag had the same poor quality zippers as our older bags. This is going to be returned.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Refused the return
it's very small for travel. I ordered a bigger one. when I tried returning it with original backage, they said it's 37 days and can't be returned. the bag is not bad for couple of days trip but you can get it from a company that respect customers.
Response from Samsoniteproductexpert
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Light carry and easy to carry
A very good Cary it’s light and easy to maneuver.
Recommends this product
Great Backpack!
Love this Backpack! I purchased it to travel in Europe and because I was planning to do lots of walking, I wanted a comfortable backpack to accommodate a portable battery back, my small laptop, and my iPhone. This Backpack does all of that, and with room to spare.
Smaller than advertised
The design is great, but this product is not the dimensions advertised. It is 1-2 inches shorter and a lot less internal space. If you like smaller bags it would be great, if you want to maximize carry on, it’s not the right bag.
Les than 6 months and handles ripped
Bought this backpack thinking it was a solid built, it did not lasted not even 6 months after purchasing. Both handles ripped when i didn't even had nothing heavy inside. Very disappointed about this.
Great for travel
Husband uses all the time. Well made. Has area fir battery
This bag is falling apart and it is not even one year ago since I bought it!!
Response from Samsoniteproductexpert
Thanks for your feedback. Please contact warranty@samsonite.com for further assistance.