Sapphire (1-3/4 ct. t.w.) and Diamond Accent Heart Pendant Necklace in Sterling Silver (Also Available in Ruby and Pink Sapphire)
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Web ID: 76218192 reviews
Not as pictured
My husband gave this to me two days ago because I had asked for it for my birthday. The heart does not have little diamonds in between the sapphires as it is shown in the picture and the chain is very cheap looking and not like the one in the picture. For the price that Macy’s is charging, I would expect better quality, or at least that you would be receiving the same item shown in the picture. Very disappointing.
Tarnish
I received this necklace as a Christmas gift. The pendant is beautiful! Unfortunately, I polish the chain and within a few weeks it's tarnished. So, unless I wear it frequently... I go to wear it, and the chain is dark with tarnish. I understand fully that sterling silver tarnishes, but this is pretty frequent.
Not as pictured
Received this, and unfortunately, the chain is very, very, very small and not as pictured online. As well, the heart is not at all as large as it looks in the picture on the model. The chain seems more gray than silver. It’s just not as pictured at all to me. Really disappointed in this one I don’t often put a negative comment, but for this price felt I should.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Love it!
I love it! The quality is exceptional!
Recommends this product
Absolutely Beautiful 😍😍😍
This heart necklace is sooo beautiful, it will make you feel gorgeous. I bought the sapphire that they had in stock and did an online order for the Ruby and Pink Sapphire. I want to mention that the necklace you see is not the one you actually get and it’s very dainty/thin but that’s ok for me because I will use a white gold one that I have. Also the back of the heart is open which allows light to filter it and not as shown on the picture. I highly recommend this necklace for yourself or loved one.
Recommends this product
necklace
I loved the pendant, however, I agree with another customer; the chain was different than your picture. I Did take it into the store, and your employee told me they could not help me! They did not have another chain similar to the one I saw. I am beyond your 30 day return policy, sad story! macy's not the same anymore.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Sapphire (1-3/4 ct. t.w.) and Diamond Accent Heart Pendant Necklace in Sterling Silver (Also Available in Ruby and Pink Sapphire). We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
**
It's Simplicity Elegance really Gorgeous navy blue necklace needs a thicker chain.
Save your money
Stones are dark look nothing like the pic and the silver chain that came was different and plain.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Sapphire (1-3/4 ct. t.w.) and Diamond Accent Heart Pendant Necklace in Sterling Silver. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service