SertaAlign Revive Gel Memory Foam Pillow, Queen
Product details
Web ID: 185846373 reviewssorted by Newest
Perfect Pillow
I bought this for a relative who was having trouble sleeping. From day one she has loved this pillow it is so comfortable, gives support and helps align your body. She is very pleased and sleeping so much better every night.
Recommends this product
Awful chemical smell
Buyer beware! These pillows have a very strong chemical smell that is so overwhelming you cannot sleep on these pillows. I tried but couldn't tolerate it so sent them back. I have had gel pillows in the past that I bought from Macy's which were great (a different brand) but these Serta pillows are awful.
Response from Macy's
Hi there, than you for taking the time to review your pillow. We are sorry that they did not work out for you, but are happy you were able to return them to your retailer. It is important to note that the pillows are crafted with brand new foam, and typically there is a new foam smell once the items are open. We typically recommend leaving them in a well ventilated area without a covering so that the smell can dissipate from the product. Typically the smell will go away within a few days, but depending on how sensitive your sense of smell is the time could vary. We hope this helps!
Delay in Shipping
Unable to comment on the item, as the product was not picked up by the carrier for several days after I was notified by Macy’s that it had been shipped.