NV360 Navigator® Lift-Away® Deluxe Upright Vacuum
Product details
Web ID: 11245296Ratings & Reviews
197 customer images
Accessory Storage
Why isn't there storage for both provided accessories? Bad design . Older Shark Vacuums have a place for two!
Customer review from sharkninja.com
Not to good
I bought this vacuum cleaner and even with the suction it all the way open it still wants to eat the carpet that's too hard to work I have all carpet payed a lot for a vacuum cleaner I can not use
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Navigator is providing too much suction. We will absolutely share your comments with the relevant teams for review. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Alternatively, you can check out self help guide for your vacuum here: https://support.sharkninja.com/article/NV360-Series-Shark-Navigator-Lift-Away-Troubleshooting-Guide Kind regards, Shark Clean US
too heavy for older people..anyone over 50
I bought this in December, after reading reviews and viewing the videos..I am a fairly strong 70 year old and it takes real muscle to use this vacuum on carpet. I have changed the setting on the suction and still doesn't run smoothly over my carpet. I also find that using the detachment is awkward and heavy on the shoulder or arms, carrying it up the stairs to clean. Unfortunately, I used my budget for this and will need to budget for something light weight in the future. I did like the swivel head but that was about it. Sorry.
Customer review from sharkninja.com
Long Lifetime
I really appreciate this vacuum. The one I own is 8 years old and works as well as when I first bought it. I'm trying to find a replacement canister to prevent having to buy a new one. Other than that I have no complaints, and would recommend this product to anyone looking for a great vacuum.
Recommends this product
Customer review from sharkninja.com
Nice
It's a very good vacuum which caught up a lot of debris I never knew I had.
Recommends this product
Works well, great value
I like everything about this vacuum but I really, really miss the light that I had on my previous model. The light exposed the dust on my wood floors better than natural or artificial lighting in my home
Shark Vacuum
This vacuum is amazing! I actually can't believe how much dirt,dust and dander was in my carpet. I very happy with this purchase.
Recommends this product
Motor quit after 3 years
Purchased this vacuum about 3 years ago. The vacuum itself performed well, however the motor just went out. I pulled it apart and noticed the gasket crumbled into pieces and sucked up into the motor causing it to fail. I also had to replace the hose about a year ago due to a tear from normal use and wear. I would image a vacuum would last longer than 3 years but instead will have to purchase a new one. Would not recommend this vacuum.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Jake, Thank you for taking the time to leave a review on our Navigator. We’re truly sorry to hear that you’ve encountered an issue with your vacuum. In situations like this, we recommend reaching out to our support team or consulting our troubleshooting guide for the safest and most effective next steps. Please avoid taking the unit apart, as this may affect your warranty and could potentially worsen the issue. We’ll always provide the most appropriate replacement or service option to ensure your unit is handled correctly, and we’re here to help. If you need any more information or assistance, please don’t hesitate to contact our team through our support team at: https://support.sharkninja.com/contact-us Kind regards, Shark Clean US