SharkNV360 Navigator® Lift-Away® Deluxe Upright Vacuum
Product details
Web ID: 11245296Awesome vacuum!
I love this vacuum. It has amazing suction. It is also light enough for me to carry when needed. It comes with attachments to do all the cleaning I need to do. I like that the wand and hose can detach for different cleaning I need to do and places I need to reach. This vaccuum lasts for years!
Recommends this product
Customer review from sharkninja.com
5/5
Hepa filter and attachments are helpful.As long as you clean it the suction should stay strong. Recommend using water in the plastic portion before dumping it out so the dust doesn’t become airborne.
Customer review from influenster.com
New Owner
I purchased the NV360 because my carpet was beginning to lay flat in the high traffic areas. I was looking for a Vacuum that would lift the carpet up. I also have a Riccar Supra-Lite that I was using and I'd have to go over these areas many times to get the carpet up. The 960 did a much better job and the carpet looks like new again. Two things that you could improve on 1) The cord is too short by 6'. 2) It weighs more but that's OK.3) Difficult to use on stairs as it won't work in the upright position. If you could figure this out let me know - I'd purchase another !!!!!!!!!
Recommends this product
Customer review from sharkninja.com
Power
Best vacuum I have ever bought. Powerful and easy to use. Easy to clean too.
Recommends this product
Customer review from sharkninja.com
Highly recommend
A great vacuum - incredibly strong. I looked at this and the Bissell for pet hair and allergens and they are similar. I bought this model because of the power. It is terrific! The power of a shop vac in a residential home cleaner.
Recommends this product
Motor breaks at 2 years & can't be fixed!
They don't last! Purchased 2 Navigator vacuums and the motor in both died at 2 years. Will never buy another Shark. And they use proprietary parts so can't be fixed!!! Scam!
Customer review from sharkninja.com
Response from sharkninja.com
Hi Larry, Thank you for taking the time to leave a review. We’re truly devastated to hear that both of your Shark motors stopped working just two years. We completely understand how disappointing and frustrating this must be for you, and we truly appreciate you sharing this with us. Your feedback is very important, and we’ll make sure it reaches the right teams, so we can work toward improving your experience. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/NV360-Series-Shark-Navigator-Lift-Away-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Shark Clean NA.
A wonderful machine!
I'm so happy with the Shark Navigator. It's powerful! picks up all dirt and leaves your carpets clean!
Not good vacuum
Did not work properly. Vacuum had no rubber to rotate brush for suction of dirt. Not satisfied. I need a refund
Customer review from sharkninja.com
Response from sharkninja.com
Hi Carol, Thank you for taking the time to leave a review. We’re truly devastated to hear that your Shark isn’t working as expected and that the rubber piece needed to rotate the brushroll is missing. We understand how frustrating this experience can be, especially since it has led to dissatisfaction and a refund request. Please know that your feedback is important to us, and we will be sharing it with the appropriate teams internally to help improve our products and services. In the meantime, we recommend reviewing our self‑help guide using the link below: https://support.sharkninja.com/article/NV360-Series-Shark-Navigator-Lift-Away-Troubleshooting-Guide If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Shark Clean NA.