HT-S400 2.1 Soundbar with Powerful Wireless Subwoofer

4.5 (67)
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Product details

Web ID: 16470973
Rich surround sound for all your content Enjoy rich surround sound with clear dialogue with the HT-S400 2.1ch Soundbar. A wireless subwoofer 330W4 of total output and HDMI ARC5 one-cable connection make watching movies and TV more immersive. A deeper more engaging bass performance in music movies a
  • Product Features

    • S-Force PRO Front Surround and Dolby Digital create cinematic style surround sound
    • 2.1ch front surround sound with X-Balanced speaker delivers clear, rich dialogue
    • Wireless subwoofer delivers deeper, richer bass sound
    • Simple and easy operation with compact remote and convenient OLED display window
    • This product has a 1 year limited parts warranty
    • Wipe clean
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Federated States of Micronesia, Armed Forces Americas, Marshall Islands, U.S. Virgin Islands, Guam, Hawaii, Palau, Armed Forces Pacific, Alaska, Northern Mariana, Puerto Rico, American Samoa, Armed Forces Europe
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.5/5

67 star ratings & reviews

Write a Review
76.1% of reviews have 5 stars
51
10.4% of reviews have 4 stars
7
6.0% of reviews have 3 stars
4
4.5% of reviews have 2 stars
3
3.0% of reviews have 1 star
2

17 customer images

67 reviews
John837
8 months ago

Average

I purchased this sound bar 3 months ago along with my sony 50” smart tv. While the bass is good for watching action films it is very disappointing for dramas trying to make out what people are saying. I have just finished watching Adolescence on Netflix and it was nearly impossible to make out episode 4. Very disappointed with purchase.

Customer review from sony.com

Response from sony.com

Sony support team7 months ago

Hi, Thank you for your feedback. We're sorry to hear that the HT-S400 quality isn't up to your liking, and that you're having a sound issue with your sound bar. This is not the norm, as we always strive to deliver the best quality possible. You can reduce the BASS level by pressing the (BASS -) button on the remote control. If the issue remains, try the steps below and test again: 1. Disconnect the AC power cord (mains lead) from the wall outlet (mains) and then reconnect after several minutes. 2. Make sure that the sound bar is updated: https://cutt.ly/EraDIpU6 3. Connect the sound bar to the TV through HDMI cable instead of Bluetooth by following the steps in the "Listening to a TV Connected with an HDMI Cable (ARC) or Optical Digital Cable" section on page 1 here: https://cutt.ly/braDPa4R 4. If you're already using HDMI connection, disconnect the cables that are connected between the TV and the speaker system, then connect them firmly again. 5. When the speaker system and TV are connected with an HDMI cable only, check that the HDMI jack of the connected TV is labeled with “ARC.” 6. Set the digital audio out setting of the TV (BRAVIA) to "PCM". In case the issue persists, reset the sound bar by following the steps in the "Resetting the Speaker System" section on page 2 here: https://cutt.ly/braDPa4R Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK

jackmurr
9 months ago

Wonderful sound.

Simplicity itself to set up and operate but why you do not include an HDMI cable with the product is baffling - it seems like penny pinching when dealing with such a quality product. Otherwise the purchase has been well-made and produces first class sound in my room.

Recommends this product

Customer review from sony.com

Dezza26
9 months ago

Excellent features.

Such an improvement to the tv sound, extremely please with this soundbar.

Recommends this product

Customer review from sony.com

Killabees
1 year ago

Great sound

Great sound, great vofer. It is paired with my bravia tv, sound is clear and the bas is deep. Thx sony

Customer review from sony.com

crusher
1 year ago
from California

Sound Bat

After being installed the blue tooth music skipped. You have to turn off the sound bars and then unplug it, wait for 1 minute and then plug it back in. That solved the problem.

Customer review from sony.com

Bruce R
1 year ago
from Wilkesboro North Carolina

Soundbar has great sound

I just bought the soundbar and it has great high and low response and amazing base. Also very clear and crisp sound.

Recommends this product

Customer review from sony.com

randar71
1 year ago
from valdosta,georgia

awsome

so easy to set up. loved the sound and the wireless subwoofer is great ,really shakes the floor .

Recommends this product

Customer review from sony.com

Mr Justin
1 year ago
from Texas

It’s ok.

I was excited because it sounded so good on the display model. Got it home and not so much. No adjustments besides preset and bass volume. And everything we watch has a different sound level. Some have to be all the way up to hear it. Others on 15 setting. Would not recommend

Customer review from sony.com