WH-1000XM4 Wireless Noise Cancelling Over-Ear Headphones

4.5 (3,652)
Sorry, this item is currently unavailable.

Product details

Web ID: 15759219

The WH-1000XM4 over ear headphones incorporate two technologies to maximize noise cancelling performance. Unique Atmospheric Pressure Optimizing delivers optimal sound at high altitude while Personal Noise Cancellation Optimizer analyses unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you. This set contains Plug Adapter for In-flight Use, USB Type-C Cable, Headphone Cable.

  • Product Features

    • Intelligent, industry-leading, noise canceling headphones with premium sound to elevate your listening experience
    • Speak-to-chat technology automatically reduces volume during conversations
    • Touch Sensor controls to pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls
    • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
    • This product has a 1 year parts warranty
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Guam, Hawaii, Federated States of Micronesia, Marshall Islands, U.S. Virgin Islands, Alaska, Northern Mariana, American Samoa, Palau, Puerto Rico
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.5/5

3,652 star ratings, 3,649 reviews

Write a Review
2653
587
188
95
129
2 days ago

Great purchase

I purchased these headphones for traveling and they are great. Noise canceling feature and sound quality is 10/10 and they are very comfortable to wear for a long time.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support2 days ago

Hi Tishd! It's a true pleasure to hear you're loving your new WH-1000XM4 headphones, especially for your travels! We're so glad you're finding the noise-canceling and sound quality to be perfect. The long battery life and touch controls are also a huge plus for those long journeys. Thanks for choosing Sony! Best regards, Estefany

4 days ago

Excellent deal

Great headphone. Excellent noise cancelling. Music is smooth and detailed.

Recommends this product

Customer review from sony.com

18 days ago

Great sounding headphones

I am happy with how it sounds. Great sounding wireless headphone and it also connects seamlessly to my devices.

Customer review from sony.com

21 days ago

Awesome Sound machine

very awesome and excellant sound. feels u are disconnected from the outside and fully immersed in the musical detail world

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support21 days ago

That's fantastic to hear, Raghs! Thank you for sharing such positive feedback about your WH-1000XM4. We're thrilled that you find the sound quality so "awesome and excellent" and that they provide such a deeply immersive experience, truly disconnecting you from the outside world. That's exactly what we aim for with our noise-cancelling technology and audio engineering – to create a personal sanctuary where you can fully appreciate every musical detail. It sounds like you're getting the most out of the WH-1000XM4's ability to create that "musical detail world," and we're so glad they're delivering on that promise for you. Thank you again for choosing Sony and for sharing your wonderful experience! Best regards, Gus, Sony North America Customer Support

23 days ago

Great ANC

Bought it few weeks the ANC is good , bass is good.

Recommends this product

Customer review from sony.com

29 days ago

They break every 2 years

So these are the best headphones, I have ever owned. However, I have bought 2 pair and they have both snapped on the right ear cuff. They seem to do it right at the 2year mark. I tried calling to get it repaired, apparently the don’t make replacement parts. I still recommend these headphones, but if your an introvert who uses there headphones almost daily to avoid people 😂 you’ll be buying them every 2 years.

Recommends this product

  • Photo from Alivyah98
  • Photo from Alivyah98

Customer review from sony.com

Response from sony.com

Sony North America Customer Support29 days ago

Hi Alivyah98, thank you for taking the time to share your experience with the WH-1000XM4 headphones. We’re thrilled to hear that you consider them the best you've ever owned. However, we sincerely apologize for the issues you've encountered with the ear cuff snapping on both pairs. We understand how frustrating it can be, especially for someone who relies on their headphones daily. Your insights are invaluable as we continuously work to improve our products and services. We appreciate your recommendation, even in light of these challenges! Thanks for considering Sony products and for your feedback. Sincerely, Estefany

30 days ago

Horrible.

I’m sick of these. Don’t try to pair any new device ms because it takes about 10 years and multiple tries. Trying to skip a song, rewind, or pause. Don’t even try, it won’t work. That is unless your shoulder happens to brush it, then it does every single action. Do yourself a favor and buy bose.

Customer review from sony.com

Response from sony.com

Sony North America Costumer Support29 days ago

Hello mm12345, thanks for bringing this out to our attention! We're genuinely sorry to hear about the frustrating experience you've had with your WH-1000XM5 headphones. What you've described with the pairing difficulties and unresponsive touch controls is certainly not the seamless experience we aim for with our products. Your feedback is truly valuable to us, and we appreciate you taking the time to share these concerns. We want to assure you that your headphones come with a one-year warranty, and we're here to help resolve these issues for you. We'd like to ask you to contact our support team directly. They can guide you through specific troubleshooting steps, such as a reset or a firmware update, which often resolve unexpected behavior with the headphones' connectivity and touch functions. If those steps don't help, they can also discuss warranty options with you. Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for giving us the opportunity to improve your experience with Sony! Sincerely, Jenn.

1 month ago

Great headphones!

Great pair of headphones. Noise cancellation is good. Sound quality is good. Worth the price

Recommends this product

Customer review from sony.com