Special edition Airwrap i.d. multi-styler Straight+Wavy | Amber Silk
Product details
Web ID: 23895363Ratings & Reviews
166 customer images
Disappointed
It stopped working after 3 days of using. It shuts off within 1 minute of using. The filter is clean. It’s being repaired as I right this. Hopefully they figure out what’s going on with it.
Customer review from Dyson
Probably good but needs much better instructions!
The instructions were less than lacking to say the least. I spent hours looking through 1-2 minute online videos hoping to find proper instructions - the best I found were those who were rating the usage of this product. Very disappointing for such an expensive item which I found confusing to use, especially with the app - but later discovered you don't have to use it at all (or hair products)! I'm a beginner which is why I gave a 4 star vs 3 as I know most of the problem was mine as the only tools I've used is a blow dryer, curling iron (years ago) and no products. It was too expensive for the frustration and I don't like to spend lots of time on my hair so didn't want to spend more time learning how to use this better.
Customer review from Dyson
Don’t do it
This has been the worst purchasing experience. The product is so mediocre and overpriced for what it is. We have been trying to return it for days and they have approved our return yet haven’t sent us the return label. This has been ridiculous and I’m so irritated by this process. My experience with Dyson with this product has made me not want to ever buy any Dyson product again — at least not directly from them.
Customer review from Dyson
Very happy with the product
I have found this product really produces prifessional results. Using the ID setting is great but I find the temperature can get very hot.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback on the Dyson Airwrap i.d. multi‑styler. We are pleased to hear that it is helping you achieve professional‑looking results and that the i.d. setting has been useful. The Airwrap monitors heat to help protect the hair, so if the temperature feels hotter than expected, we would be happy to guide you on settings or attachments that may suit your hair type better. You can contact us by going to the Contact Us page on our website, and we will be glad to support you further.
Loved Christmas gift
So happy when gift was opened Great to use for the holiday season
Customer review from bloomingdales.com
Wish I bought it sooner!
I have been delaying the purchase of Dyson air wrap for over a year, wish I haven't! I like the quality, the design and the multiple options that come with this device. It's light, attachments are easy to change, I'm not good at using it to it's full potential but there are so many tutorials out there, it's only a matter of time
Customer review from Dyson
Response from Dyson
Thank you for your wonderful feedback. We are delighted that the quality, design, and versatility of the Dyson Airwrap have impressed you, and we are glad the tutorials are helping you explore its full potential.
Airwrap id
I was excited to receive my Dyson Airwrap thinking I wouldn’t need to run to the hairdresser 💇 to get my curls done. It was a great disappointment for me as the curls don’t last 5 minutes. I’ve used the John Freda mouse and I tried it with all the different attachment with drying my hair first then using the round brush to create body then the smaller barrel. I like the way it gives a shine to hair. I am not sure if I’ll be returning it and I will try it a few more time and decide. It’s not what I expected.
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your thoughts on the Dyson Airwrap i.d.™ multi-styler and dryer in Ceramic Pink/Rose Gold. We are pleased to hear you enjoy the shine it gives your hair, though we are sorry the curls have not lasted as long as you had hoped. Your feedback is really valuable and will help us improve.
Game changer
I really like the product! I can dry my hair in half the time and it makes my hair much more manageable! I have now purchased the air straightener.
Customer review from Dyson