PendletonSpider Rock Backpack
PendletonSpider Rock Backpack
Product details
Web ID: 125734469 reviewssorted by Newest
Straps break quickly ink bleeds out
I bought it while on a trip just to carry a few small things an I pad and some paperwork and it began to fray and the colours fade! By the end of the week the strap broke clean off. Very cheaply made. It was a splurge for me and I really loved the design and how soft the interior was. I was excited to own my first Pendleton product. Would not recommend.
Customer review from PendletonWoolenMills
Response from PendletonWoolenMills
This is not representative of our Pendleton quality. Please contact our Customer Service Team directly about the issues you are seeing with your backpack. 1-877-996-6599
Strap tore
I thought this was a beautiful backpack however the first time I used it on a trip to Europe one of the straps at the upper attachment tore apart half way. I didn’t use the backpack for months after purchase so I didn’t think Pendleton would offer to replace or repair. Maybe they would offer something since they are a reputable company.
Customer review from PendletonWoolenMills
Response from PendletonWoolenMills
Please contact our Customer Service Team directly to explain your experience. This is not in line with our product quality standards. 1-877-996-6599
Poor stitching
The straps and top handle’s stitching is weak. Packed an I-pad and light weekend gear and stitching is separating from the backpack. I wouldn’t call it any type of “sturdy”.
Disappointed
My backpack is fraying at the top of the straps (just like in the other reviewer picture). I had only used it a handful of times and then I noticed this was happening. Usually have a great experience with Pendleton products but I was pretty disappointed. I also got the matching weekender bag and that is great!
Customer review from PendletonWoolenMills
Response from PendletonWoolenMills
This is not representative of our Pendleton quality. Please contact our Customer Service Team directly about the issues you are seeing with your backpack. They will work to get you a replacement. 1-877-996-6599
Disappointed
I have only used this a few times. Extremely disappointed in the quality ! The straps are fraying
Customer review from PendletonWoolenMills
Response from PendletonWoolenMills
This is not representative of our Pendleton quality. Please contact our Customer Service Team directly about the issues you are seeing with your backpack. They will work to get you a replacement. 1-877-996-6599
Thread from straps are already coming apart, used for one trip, need to return.
Zipper needs improvement
The backpack looks amazing!!! The problem is the zipper. The way it is situated, it is very difficult to zip. Sadly, it will be going back.
Spider rock backpack
Strap on my backpack is tearing loose. Overall quality isn’t what I expect from Pendleton. Very hard to zip.
Customer review from PendletonWoolenMills
Response from PendletonWoolenMills
This is not representative of our Pendleton quality. Please contact our Customer Service Team directly about the issues you are seeing with your backpack. 1-877-996-6599