Flex Sure-Lock Shelf
Product details
Web ID: 11056832Shower caddy
Fell off the wall
good but don't ignore it or it will let you down
you really, really, have to keep tightening the knobs (weekly) or the shelf gets loose quickly
Recommends this product
Customer review from umbra.com
Do not buy
Bad product will not stay up even after installing it following instructions perfectly.
Customer review from umbra.com
Nice, simple design, functional and looks good
I like the simplicity of this shelf. I had another Umbra caddy before this and it lasted for years. I never had any issues with it not adhering to my shower wall (prepped as instructed).
Recommends this product
Customer review from umbra.com
Great - until it falls down.
This was a fantastic shelf...until it wasn't. I had it for about 6 months and it was perfect, and then it fell down. And no matter what I do, I cannot get it to remain on the wall again. Super disappointing. And I now need to find a replacement.
Customer review from umbra.com
Response from umbra.com
Hello, Thank you for sharing your experience with us, and we apologize for any inconvenience caused. If you require assistance or would like to discuss a possible resolution, please contact our customer service team here: umbra.com/pages/contact-us Sincerely, Umbra
shower wall
I bought this for a new tiled shower stall to put shampoo & soap in. So far its still up there! Kinda surprised it could hold the weight of a large bottle.
Customer review from umbra.com
Looks great but consistently falls off
Stays up for a few weeks at a time but consistently falls off - despite cleaning the surface, reducing the amount on it until it's just bars of soap... I've replaced with a hanging set of shelves which I can load up without any worries.
Customer review from umbra.com
Response from umbra.com
Hello rguy99, thank you for your feedback. We are sorry to hear about your experience. If you haven't already, please contact our customer support team here: umbra.com/pages/contact-us so we can provide additional support. Please know that all Umbra products are backed by a 5-Year Manufacturer Warranty. Sincerely, Umbra
Not Impressed
It seemed sturdy at first, but I don't recommend this product, keep your money, it simply doesn't stay up, you can clean the suction cups and the tiles all you want before installing, it will end up falling anyways.
Customer review from umbra.com
Response from umbra.com
Hello MissH, thank you for taking the time to provide your feedback. Of course, we are sorry to hear that the Umbra Flex Surelock Bath Shelf did not meet your expectations, but do value your opinion just the same. If you are ever having trouble, contact our customer support team here: umbra.com/pages/contact-us so we can provide additional support. Please know that all Umbra products are backed by a 5-Year Manufacturer Warranty Sincerely, Umbra