XTRATUFWomen's Ankle Deck Boot
Product details
Web ID: 22240322The shoe was too wide for my foot. Still waiting on my return.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, We will be sure to reach out to you ASAP to help you out with your return. We appreciate you providing feedback that the boot was too wide for your foot. We do offer a 1 year limited warranty. We appreciate your support.
Should of bought huks
Was so excited to get these and they came pretty fast, but one boot feels bigger than the other boot. My foot literally slips out of it. The other boot feels perfect. Must’ve got a defective boot very sad because they are very cute.
Customer review from xtratuf.com
Response from xtratuf.com
Hello Nicole, we are sorry to hear about your disappointment in the fit of these boots! I see on our end that you were able to connect with a customer service representative regarding this to set up an exchange. I hope that this solution has been satisfactory. Please let us know if there is anything else we could do to help or improve your experience!
Deck Boots
Nice boots at a reasonable price
Recommends this product
Low quality
For the price they should last longer. After a year they split in the exact same place. I’m on my 3rd pair looking for a new brand.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, I am truly so sorry to hear about the experience you had with these boots. We do offer a 1-year limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. This warranty is honored by all of our authorized sellers if this boot was not purchased from our website. If there is anything we can do to assist or improve your experience, please let us know!
Deck boots
I love these boots. Every morning I woe them to pick pumpkin bloosoms so far and no disappointment here!
Recommends this product
Customer review from xtratuf.com
Terrible material
Bought a pair for my wife at Christmas to keep her feet dry while walking the dog in the mornings. A few months in, low miles, a 1” crack formed that opened the boot to the elements. I’m the later the other booth did the same thing. Comfortable, yes. Practical for the cost, NO WAY!!! Not work the cost. Wouldn’t recommend.
Customer review from xtratuf.com
Response from xtratuf.com
Hello, and thank you for your review. We're so sorry to hear about the crack that has formed in your wife's boots. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. https://www.xtratuf.com/warranty/ All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they should be able to assist you. Please contact us if we can assist you any further at 1-855-377-2668 or email us at xtratufcustomersupport@rockybrands.com.
When can I buy my next pair!
First purchase and instantly wanted to order additional pairs, but I refrained. My husband got me hooked!
Recommends this product
Customer review from xtratuf.com
Runs SMALL
Love these boots, but they run VERY small. Purchased a Size 7 to replace my other Size 7 6" deck boots. Having to return and replace with a Size 8.
Recommends this product
Customer review from xtratuf.com