Smart Snail Baby Boys or Baby Girls 3-in-1 Sound and Routine Machine
Product details
Web ID: 17947205The app is not available in our region?!
Got it as a gift, but just discovered that the skip hop IOS app for the smart snail is not available for our region?
Customer review from Carters
Response from Carters
We’re sorry you were disappointed in your item, but glad you were able to get in contact with us so we could help you. Please know we have shared your feedback with our product development team too.
Dumb
Loved this product till the app was taken off the app store now the product is useless. Very disappointed.
Customer review from Carters
Response from Carters
Thank you for taking the time to share your feedback. We hear your concerns and would love to help you further. Please watch out for an email coming your way shortly.
No android support so this is worthless.
Nice of them to not have android compatibility. Well this is going in the trash...
Customer review from Skiphop
Useless
Waste of money. Android user unable to use. Disappointed
Customer review from Carters
Response from Carters
We're sorry you are disappointed. We are very appreciative of your feedback and want you to know it will be shared with our product development teams.
Awful. Useless
USELESS. Same with all the other comments, can't use with android so money down the drain. So annoying and inconvenient and whoever made it for iPhone only is selfish and ridiculous.
Customer review from Skiphop
They didn't even try
For you to only make an iphone app without android support is insurmountably stupid. Like how does this company still exist kind of stupid.
Customer review from Skiphop
This like a scam...
This item is useless for me, first, the app is available only on IOS! Second, even on iPhone, the app isn't available in my region... It's not funny, so I want a refund or a guide on how to control this device!
Customer review from Carters
Response from Carters
Thank you for taking the time to share your feedback. We hear your concerns and would love to help you further. Please watch out for an email coming your way shortly.
Why can't we connect with Android?
Item was gifted to us, and we were super excited about trying it out but come to find out the app isn't available for play store/android. Kind of inconvenient when there's millions of people who can't use this device unless they have some type of Apple device.
Customer review from Carters