SertaCLOSEOUT! LUXE Brookton 13.5" Plush Mattress- King
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Product details
Web ID: 12455291101 reviewssorted by Newest
Cameron H
1 year agoAmazing!
Just laid on it to test it out and the feeling is incredible. Would recommend for side sleepers.
Customer review from Serta
Matthew V
1 year agoMattress
Has a small rip forming at seam not even 2 mknths old
Customer review from Serta
Annie L
1 year agoBrookton Plush
Restful sleep on the mew mattress
Customer review from Serta
Traci T
2 years agoSunk in the middle
We have only had it 10 months and it has sunk in the middle so bad my daughter would rather sleep on the couch. Very disappointed.
Customer review from Serta
Joshua K
2 years agoConfort
Helped my back goes from “don’t wanna get out of bed” to “ yep I’m ready for the day”
Customer review from Serta
Wilkin D
2 years agoon the side where one sleeps one remains sunken
on the side where one sleeps one remains sunken
Customer review from Serta
Tammy G
2 years agoComfort
I'm finally sleepy on a cloud... Best purchase EVER 💛💛💛💛
Customer review from Serta
Not a great mattress
comfy at first, but after 7 months, rotating the mattress, it has indents where we sleep that are not coming out. Called to have it inspected and it's been a nightmare. I do not recommend this mattress.
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!