CLOSEOUT! Serene Sky 11" Plush Mattress- Full

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Product details

Web ID: 12455313

Serta's Serene Sky™ 11" Plush Mattress offers an unbeatable value from a trusted name. Exceptionally soft, this mattress is ideal for side sleepers who enjoy a cushioned feel. Cool Twist® Gel Foam works to create a cool sleep surface which is essential for a more restorative sleep while the 805 Individually Wrapped Coil System provides contouring cradling support. Finally, BestEdge® Foam Encasement ensures that you will not have a sinking feeling at the edge of the mattress.

  • Product Features

    • Coil count: 647
    • Box spring/foundation sold separately
    • Top type: Tight top
    • Mattress type: Innerspring
    • Comfort Features/Layers: .5" Serta® Pillowsoft® Foam, 1" Pillowsoft ® Aire, 1"Cool Twist ® Gel Foam
    • Cool Twist® Gel Foam is combined with a system of individually wrapped coils for cool, comfortable support night after night
    • Cool Twist® Gel Foam, cooling gel is swirled directly into a breathable foam designed to promote airflow and heat dissipation
    • 805 Individually Wrapped Coil System of up to 805 individually wrapped coils provides contouring cradling support
    • BestEdge® Foam Encasement is an extra deep foam rail to help reduce edge roll-off and extend the sleep surface
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire-retardant safety standard
    • Made in the USA of imported and domestic parts
    • Woman Owned
    • Request warranty information

  • Materials & Care

    • Spot Clean, Suggested to rotate your mattress every 6-8 months
    • Made in the USA of US and Imported Parts

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The mattress provides a comfortable and supportive sleep experience for most users, with a balanced firmness and cooling properties.
  • Many customers report relief from back pain and improved sleep quality.
  • However, a few found the mattress too firm or soft for their preferences, and some experienced sagging over time.
  • Overall, the mattress is well-received for its quality and value.
AI-generated summary from 89 customers reviews.
4.1/5

99 star ratings, 89 reviews

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89 reviewssorted by Newest

Irene
3 months ago

Not good quality

I bought this Matress for my grandsons 13th birthday last May 1, 2025 n delivered on May 8, 2025. At Christmas 2025 we visited and while in his room I laid on his bed and notice a hole in middle of bed and asked him what happened to Matress to which he replied “I don’t know, it s where I sleep” to which I replied, yes but that shouldn’t have happened if we just bought in May, I asked how long that had happened to which he replied idk- a couple months ago. Needless to say I called Customer support and scheduled for inspection Feb 11, 2025. I will update my review asa they’re done w inspection of Matress. I’m surprised to read two other reviews had same experience as we’re experiencing. Right now I would be suspicious of any Serta Matress sold by Macys. Smh

Response from Macy's

Serta Team3 months ago

Hi Irene, thank you for reaching out and sharing your experience. We're sorry to hear that your grandson's Serta Serene Sky Mattress may be sagging. Our mattresses are typically backed with a 10-year limited warranty, and we recommend reaching out to your retailer to start a claim.You can contact Macy's Customer Service Team at 888-822-6229 to get everything started. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Jmaer
11 months ago

mattress

After 6 months the mattress created a hole around the middle now I have to throw it out and buy me a new one I will not recommend this product.

Response from Macy's

Serta Team11 months ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

Andrew
11 months ago

Disappointed!

We’ve had this mattress for a year now. The comfort was decent the first couple of months. It now sinks towards the middle and it is very uncomfortable.

Response from Macy's

Serta Team11 months ago

Hi Andrew. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Serene Sky is not performing as intended. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at 888-822-6229 to start a warranty claim. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Sherilee M
12 months ago

Twin XL

Very comfortable mattress and enough extra length for a tall person.

Customer review from Serta

Ellen H
1 year ago

Plush and Cozy

Great mattress - soft comfortable top and very supportive.

Customer review from Serta

Pamela A
1 year ago

Enjoying the Plush mattress

Very comfortable pillow soft mattress

Customer review from Serta

James I
1 year ago

Restful

Mattress is very comfortable and sturdy. I have had the best night's sleep since I got this mattress

Customer review from Serta

Irene P
1 year ago

Very comfortable and soft

Comfortable and soft mattress

Customer review from Serta