CLOSEOUT! Serene Sky 11" Plush Mattress- Full
Product details
Web ID: 12455313mattress
After 6 months the mattress created a hole around the middle now I have to throw it out and buy me a new one I will not recommend this product.
Response from Serta Team
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
Disappointed!
We’ve had this mattress for a year now. The comfort was decent the first couple of months. It now sinks towards the middle and it is very uncomfortable.
Response from Serta Team
Hi Andrew. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Serene Sky is not performing as intended. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at 888-822-6229 to start a warranty claim. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
Twin XL
Very comfortable mattress and enough extra length for a tall person.
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Great mattress - soft comfortable top and very supportive.
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Very comfortable pillow soft mattress
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Restful
Mattress is very comfortable and sturdy. I have had the best night's sleep since I got this mattress
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Very comfortable and soft
Comfortable and soft mattress
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The best sleep I’ve had in a long time
This mattress has helped so much with my spine pain. It is very supportive and comfortable. I definitely recommend it.
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