CLOSEOUT! BR800 11.25" Firm Mattress - Queen
Product details
Web ID: 8458652558 reviews
Unsupported feel and sagging
I am very unhappy with this purchase. The mattress sinks too much and your body doesn’t feel supported and it aches too much so the quality of sleep is very poor. Seems like I was sold a refurbished mattress. Less than a year and is is sinking.
Customer review from Beautyrest
Response from Beautyrest
Hi Cecilia C, thank you for reaching out and sharing your experience. We're sorry to hear that your Beautyrest Mattress may be sagging and is causing discomfort. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your mattress, but we appreciate your feedback. Most mattresses are sold with a 10-year limited warranty, and we recommend reaching out to your retailer to start a claim. If you purchased from Beautyrest.com, please reach out to our Customer Service team using warranty@beautyrest.com. Our team is happy to guide you from there!
Lovely
Great mattress my grandkids love to come sleepover
Customer review from Beautyrest
Dimensions
Great mattress overall. But, there is an inconvenience when we finally got a bed frame for the mattress. We thought the bed frame was the wrong size, until we measured the mattress itself and it turns out its 52"x72".
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The dimension issue you are describing does not sound normal and if they are more than an inch out of spec, this would be considered a warranty issue. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
First Beautyrest
Most comfortable mattress I've ever had
Customer review from Beautyrest
Comfort finally!
Feels nice on my back!
Customer review from Beautyrest
firm and comfortable
firm and comfortable. producing great sleep
Customer review from Beautyrest
Comfy and firm
Very supportive. I have scoliosis and sleep on my side, I find this mattress to be firm enough for my needs
Customer review from Beautyrest
Comfy, restful & great back support
Comfy restful & great back support!
Customer review from Beautyrest