Bristol Outdoor Teak 9-Pc. Dining Set (118" x 47" Dining Table and 8 Dining Chairs), Created for Macy's
Product details
Web ID: 537352Great Nine Piece Teak Dining Set
Purchased the Bristol Teak Dining set to replace an older metal set. This is a well constructed, quality set. The chairs are comfortable for dining and hours of conversation. They are heavy, so wind is not an issue, even with covers on them. The table is well made and easy to open to use the leafs. (I would have liked locks under the top to keep the table closed tightly, when the leafs are not in use, so I may add them.) The set was “white glove” delivered and assembled through Macy’s, and was top notch service. We immediately treated ALL surfaces with Watco Teak Oil, including under the chairs and table. It really enhanced the beauty of the wood and we love the finish. The set has received numerous compliments. Hopefully, we will get years of enjoyment from it. We store the cushions, when not in use. We expect to oil the set annually to maintain the gorgeous wood tone. It should be faster and use less product.
Table is great Umbrella not so much
The table is excellent quality. Unfortunately, the umbrella is very poor quality. The first umbrella we received wouldn’t open fully — it was so tight that attempting to raise it to the second or third pinhole would likely have broken it. Even the technicians who installed it agreed it was defective. Macy’s was very responsive and quickly sent a replacement, but the second umbrella has the same issue. We’re unable to raise it to the highest pin, so the umbrella hangs too low and doesn’t open properly. The table itself is great, but be prepared to purchase a separate umbrella if you want it to function and look right.
Do not buy!
I received this beautiful set on February 27, 2025, and I was thrilled because it was the perfect size. Unfortunately, after a couple of months, it started growing mold. I called Macy’s, but the representative never got back to me. Instead, I received an email stating that someone would reach out to coordinate an inspection. I am still waiting despite calling the number provided in the email twice. If this issue cannot be resolved, please refund me!
Response from SCNA
Dear MJ,
Our apologies that your case was not escalated to us previously and thanks for addressing your concerns. In order to investigate further, - please connect with me directly via e-mail so we can discuss how we can resolve the issue swiftly. Please e-mail me at jasper.boer@scancom.net. All the best, Jasper
Beautiful Set!
We purchased this set a couple of years ago and love it....but, our umbrella cover is terribly faded. Where can I buy a replacement umbrella cover for the wooden umbrella frame? I do not need to replace the entire umbrella. Please let me know?
Solid but high maintenance
Our set is sure to last for years, but you have to oil the teak annually. Teak weathers to grey even with oiling, so you have to be ok with the look of it. My biggest irritation is the cushions. They faded by year two, even though we stored them over the winter. If Macy’s provided replacement covers in Sunbrella fabric I’d jump on purchasing a set. For new customers they should consider replacing the fabric to one more durable and less likely to fade in the summer sun. (My set is under a pergola near trees, so partial sun, and they badly faded).
Bristol dining table with 8 Bristol arm chairs
Out standing teak outdoor dining set . Heavy , beautiful scale ,proportions and handcrafted. Looks stunning under my Macy Addodor polycarbonate aluminum gazebo . Luv both of these products . Will enjoy for many years😎
Love the furniture but not the cushions
We purchased this set 4 years ago and have diligently oiled it every year, maintaining its pristine condition. However, the cushions have faded within the first year, and due to their unique shape, finding a replacement has proven to be impossible. We kindly request Macy's to provide replacement cushions.
Beautiful Teak Table & Excellent Delivery Service
Beautiful teak outdoor dining table. We purchased the 9pc with 8 chairs and umbrella. They are well made and comfortable. The leaf system is smooth and easy to use. Macy's was excellent to work with. Delivery was seamless with great communication. One of the few times I thought "white glove delivery" was actually white glove delivery. They assembled everything and inspected it. Delivery guys identified one defective chair and facilitated the ordering and delivery of a replacement on the spot. Couldn't be more satisfied with the item or with Macy's service.