CLOSEOUT! Classic 13" Elite Extra Firm Mattress Collection
Product details
Web ID: 15098974Ratings & Reviews
45 customer images
This review is from CLOSEOUT! Serta Classic 13" Elite Extra Firm Mattress- QueenSleeping on clouds
Exactly what I needed. I sleep like a baby, no turning and tossing. The back support is on point on every level. I hope Macys brings it back in stock. I just made 2 more purchases for some other mattress but I really wanted this particular one. Hopefully, I can get the same comfort 😌😌
Recommends this product
This review is from CLOSEOUT! Serta Classic 13" Elite Extra Firm Mattress- KingLow quality
I both this extra firm matress less than 6 months ago. The spot I sleep on sunk down significantly. I flifted the matress on the other size, hope that the sunken spot would bounce back BUT it did not. Now I cannot sleep on it. What a waste of money!
Response from Macy's
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!
Nice and firm
Comfy and firm mattress
Customer review from Serta
Great sleep
So far very comfortable mattress.
Customer review from Serta
Loving it
Nice and comfortable
Customer review from Serta
Sleeping like a rock!
Comfy and new! Thank you Serta!
Customer review from Serta
This review is from CLOSEOUT! Serta Classic 13" Elite Extra Firm Mattress- California KingCreates a sink hole.
Not comfortable. Creates a sink hole after sleeping for less than 1 year At all sides.
Customer review from Serta
Supportive and comfortable with it 😊
Just what I needed for a goodnight sleep.
Customer review from Serta